What to do if Sony Camcorder performs actions but the symptom remains?
If all functions appear to be running but the issue persists with your Sony Camcorder, try unplugging the power cord from the AC outlet. Wait for a short period, and then plug it back in.
What to do if the picture is not displayed on the video monitor connected to Sony Camcorder?
If the picture is not displayed on the video monitor connected to your Sony Camcorder, check the connection between the camera and the video monitor. Ensure that the exposure is correctly set via the EXPOSURE menu. Also, verify that the SYSTEM SELECT switch on the rear of the camera is correctly set, matching the output signal format of the camera to the input signal format of the connected monitor.
Why pan, tilt, or zoom cannot be operated on Sony SRG-360SHE?
If pan, tilt, or zoom functions are not working on your Sony Camcorder, press the DATA SCREEN button on the provided infrared remote to remove any menu displayed on the monitor screen. If the panning or tilting range is limited, adjust the pan/tilt limit settings in the PAN TILT ZOOM menu.
What to do if Sony Camcorder does not work when connected one-to-one to the IP remote controller?
If your Sony Camcorder does not work when connected one-to-one to the IP remote controller, make sure that you are using a crossover cable for the LAN connection.
What to do if the infrared remote commander does not work with Sony Camcorder?
If the infrared remote commander isn't working with your Sony Camcorder, press the CAMERA SELECT button that corresponds to the IR SELECT switch setting on the camera.
Why LAN communication is not available with a computer connected to Sony SRG-360SHE Camcorder?
If LAN communication is not available with a computer connected to your Sony Camcorder, ensure the connection between the computer and camera is correctly established. Also, review the precautions for setting up the dedicated PC application.
Why VISCA CONTROL is not available with a computer connected to Sony Camcorder?
If VISCA CONTROL is not available with a computer connected to your Sony Camcorder, ensure that the connection between the computer and the camera is correctly established.
General| Type | IP security camera |
|---|---|
| Placement supported | Indoor & outdoor |
| Light exposure modes | Auto, Manual |
| Connectivity technology | Wired |
| Antenna gain level (max) | 43 dBi |
| Infrared (IR) cut-off filter | Yes |
| Pan range | -170 - 170 ° |
| Form factor | Cube |
| Product color | Black, White |
| Tilt angle range | -30 - 90 ° |
| Tilt speed (max) | 60 °/sec |
| Sensor type | CMOS |
| Optical sensor size | 1/2.8 \ |
| Baud rate | 62 Kbit/s |
| Supported video modes | 720p, 1080i, 1080p |
| Video formats supported | H.264 |
| Maximum video resolution | 1920 x 1080 pixels |
| Digital zoom | 12 x |
| Optical zoom | 30 x |
| Focus adjustment | 1.6 - 4.7 |
| Focal length range | 4.3 - 129 mm |
| Megapixel | 2.1 MP |
| White balance | Auto, Indoor, Manual, Outdoor |
| Gain control type | Auto/Manual |
| Camera shutter type | Electronic |
| Camera shutter speed | 1/1 - 1/10000 s |
| Minimum illumination | 0.35 lx |
| Signal-to-Noise Ratio (SNR) | 50 dB |
| Fastest camera shutter speed | 1/10000 s |
| Slowest camera shutter speed | 1 s |
| Horizontal field of view (wide) | 65 ° |
| Maximum working distance (tele) | 1200 mm |
| Minimum working distance (wide) | 10 mm |
| Channels | 2 |
| Audio formats supported | LC-AAC |
| Supported network protocols | IPv4, TCP, UDP, ARP, ICMP, IGMP, HTTP, DHCP, DNS, RTP/RTCP, RTSP, HTTPS, SNMP, SSL, VISCA |
| DC input voltage | 12 V |
| DC output voltage | 12 |
| Power source type | PoE |
| Power consumption (typical) | 25.5 W |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Built-in HDD | No |
Weight and Dimensions| Depth | 200.5 mm |
|---|---|
| Width | 159 mm |
| Height | 187.5 mm |
| Weight | 2100 g |
Describes the camera's capabilities and benefits, including image quality and connectivity options.
Guide for navigating the manual and understanding its conventions, such as jumping to pages and software display examples.
Lists included camera components and accessories provided in the package for setup.
Describes front-facing components like lens, lamps, and commander sensors for identification.
Details rear-facing connectors, switches, and ports for system integration.
Explains the purpose of key buttons like Power, Focus, Pan/Tilt, and Zoom for operation.
Instructions for inserting batteries into the remote commander for operation.
Outlines network setup and multi-user capabilities for remote monitoring and control.
Details connecting and operating the camera via an external remote controller.
Explains network setup for controlling multiple cameras with multiple controllers.
Covers mounting the camera on desks, tripods, or ceilings securely.
Explains power connection methods using AC adapter or PoE+.
Details connecting monitors via HDMI and SDI for video output.
Describes audio input connections for capturing sound.
Explains how to navigate and interpret the camera's on-screen menus.
Details accessing and navigating the main menu using the remote.
Explains the layout and interaction within specific setting menus.
Details exposure parameters like WDR, gain, shutter speed, and iris.
Describes different white balance modes and one-push adjustment.
Details settings for image quality, resolution, noise reduction, and stabilizer.
Details how to set pan/tilt movement limits and zoom functions.
Notes this menu is for maintenance and not user-operated.
Explains how the status menu displays current camera settings.
Guides on powering up the camera and remote commander.
Explains how to control camera movement and zoom.
Details automatic and manual focusing techniques.
Explains backlight compensation for challenging lighting.
Covers storing and recalling camera positions and settings.
Describes recording and playback of camera movements.
Covers setup and power-on for remote control operation.
Explains controlling camera movement and zoom via joystick.
Details focusing and backlight adjustments.
Describes saving camera positions and settings to presets.
Explains menu display and operation via remote.
Details accessing and navigating the main menu using the remote.
Describes selecting and adjusting settings within a menu via remote.
Details steps to connect and view the camera online.
Discusses the plug-in free viewer and its browser settings.
Describes the live viewer's main menu and monitor screen controls.
Covers screen mode, view size, image codec, and frame rate.
Explains on-screen controls for camera movement and focus.
Describes using the on-screen control panel for camera movements.
Explains using stored preset positions via the interface.
Describes area zoom and PTZ control bar operations on the screen.
Explains accessing and navigating the administrator menu.
Details the structure and options within the administrator menu.
Displays model, serial number, and software version.
Covers video format and installation-related settings.
Explains video format options for SDI and HDMI.
Covers image stabilization and vertical image flipping.
Covers exposure and white balance settings within the video menu.
Explains WDR, slow shutter, backlight, exposure compensation, gain, and level.
Explains settings for image codec, size, frame rate, and H.264 profile.
Displays MAC address, IP address, subnet mask, etc.
Covers IPv4 and IPv6 address configuration.
Covers setting up administrator and user accounts with different access levels.
Details PTZ modes, levels, digital zoom, and focus modes.
Covers setting pan/tilt limits and managing preset positions.
Details RTSP port numbers for video and audio.
Covers RTSP multicast settings.
Lists camera error messages and their solutions.
To Next Page
