Sony STR-D911 - Troubleshooting and Specifications; Troubleshooting Common Audio Issues (1)

Chapter 4 Other Information
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Before
proceeding
through
the
check
list
below,
examine
the
connections
and
the
procedures
outlined in the manual.
Should any problem persist after you have checked the following items, consult your nearest
Sony dealer.
Problem Cause
No FM station can be located by
Automatic tuning operation.
The signal strength of the stations is
too weak.
Solution
Press TUNING LEVEL to set the
receiving signal level low.
Check the antenna connection.
The STEREO indicator flickers or does
not appear when receiving stereo
programs.
A very weak FM station or a noisy FM
program is received.
Adjust the antenna or connect an
external FM antenna.
Press FM MODE to set to MONO
mode.
No station can be tuned in by
Automatic tuning operation.
The AM tuning interval is set
incorrectly.
Change the tuning interval according
to the AM frequency allocation system
of your country. (See page 5)
The signal strength of the station is too Adjust the antenna.
weak for Automatic tuning.
Directly tune in the stations.
(See page 14)
No stations can be tuned in by No stations have been preset. Preset the stations. (See page 16)
pressing PRESET TUNING +/-.
No sound is heard even if you adjust
VOLUME.
The speaker or program source
equipment is not connected correctly.
The SPEAKERS selector is not set
correctly.
TAPE 2 has been pressed for a
program source other than tape deck
2. (The indicator is lit.)
A wrong function selector has been
pressed.
The function switch on the VCR is not
set correctly.
Connect the equipment correctly.
Set the selector correctly.
Press the button to disengage.
Press the correct function selector.
Check and set it correctly.
No sound or sound at very low level is SOUND FIELD function is turned off.
heard from rear speakers.
Monaural program source is played
back in Dolby surround mode.
Press SOUND FIELD ON/OFF to turn
on the function.
Select the other modes.
Sound is heard only at a very low
volume.
MUTING has been pressed. (The
MUTING indicator is lit.)
Press the button to disengage.
One channel does not transmit audio,
or the volume from the left and right
speakers is unbalanced.
The BALANCE control is not set
appropriately.
The speaker or program source is not
connected correctly.
Adjust the BALANCE control.
Check and properly connect the
equipment.
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