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Technical Bulletin
Date Ref. No. Model RASC
11.03.08
08HA004 STR-DA3300ES, STR-DA5300ES
AU
Subject IRIS
Slightly Dark Picture
C321
SYMPTOM
• The picture becomes slightly dark when a HD video signal in 720p, 1080i, or 1080p is input via component and
connected to the TV via component or HDMI.
• The problem does not occur with:
* HDMI input → HDMI output connection.
* 480i or 480p analog video signal input.
* STR output set up as ”Direct”.
CAUSE
Firmware malfunction.
SOLUTION
Update to the latest version (v1.07) of the Video Processor firmware FAROUDJA as indicated below.
1. Version Number Confirmation
! IMPORTANT !
Check the version number before updating via the “Special Menu”. Do not update the set if the version number is
v1.06 or higher. Since v1.06 does not have the above symptoms, overwriting the firmware will erase some
essential settings.
1-1. Enter the “Special menu” by subsequently pressing the “A.F.D.”, “2CH/A.DIRECT”, “MUSIC” and “MOVIE” key
on the front panel of the amplifier while holding down the “TONE MODE” key’. “MENU SPECIALIZED” is displayed
in the front panel window.
1-2. On the remote commander, press “MENU”. “<<<SPECIAL>>>” will be displayed.
1-3. Press the “Enter” key on the remote commander. “<VIDEO FACTORY MENU>” is displayed.
1-4. Continuously press the “Cursor Down” key on the remote to display the version number.