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General| Control type | Touch |
|---|---|
| Headset type | Binaural |
| Product type | Headset |
| Product color | Silver |
| Wearing style | In-ear |
| LED indicators | Battery level |
| Recommended usage | Calls/Music |
| Works with the Google Assistant | Yes |
| International Protection (IP) code | IPX4 |
| Frequency band | 20 - 20000 GHz |
| Wireless range | 10 m |
| Bluetooth version | 5.3 |
| Bluetooth profiles | A2DP, HFP, AAC, HSP, AVRCP, SBC, LDAC |
| Connectivity technology | Wireless |
| Driver type | Dynamic |
| Driver unit | 8.4 mm |
| Ear coupling | Intraaural |
| Intraaural headphones type | Earbuds |
| Microphone type | Built-in |
| Battery type | Built-in battery |
| Battery voltage | 3.85 V |
| Charging source | USB |
| Fast charging time | 10 min |
| Talk time (ANC off) | 7 h |
| Battery recharge time | 1.5 h |
| Battery recharge time (charging case) | 2 h |
| Continuous audio playback time (with ANC) | 8 h |
| Continuous audio playback time (without ANC) | 12 h |
| Continuous audio playback time (with charging case) | 24 h |
| Package depth | 53.5 mm |
| Package width | 98 mm |
| Package height | 88 mm |
| Battery life | 1440 min |
Weight and Dimensions| Charging case weight | 39 g |
|---|---|
| Right earpiece weight | 5.9 g |
| Charging case dimensions (W x D x H) | 64.6 x 40 x 26.5 mm |
Instructions for downloading the Sony | Headphones Connect app and setting up the headset.
Initial steps to begin using the headset, guiding through basic setup and connection.
Steps to establish a Bluetooth connection with the headset using the app.
Guidance on how to properly wear the headset units for optimal fit and performance.
Details on how to use touch sensors for various operations like music and calls.
Detailed instructions on how to properly wear the headset units for optimal fit.
Information on using touch sensors for various functions like music control and voice assistants.
Procedures for turning the headset on/off and charging the battery.
Guide on connecting the headset to various Bluetooth devices.
Explanation and usage of the noise canceling feature for immersive listening.
How to hear ambient sounds while music is playing using Ambient Sound Mode.
Details on using the Sony | Headphones Connect app for enhanced functionality.
How to activate and use Google Assistant or Siri with the headset.
Solutions for common sound problems like no sound or low volume.
Troubleshooting steps for when the headset cannot be operated.
Guidance on resolving problems related to Bluetooth pairing and connection.
Overview of capabilities enabled by Bluetooth, such as music and calls.
Information on voice guidance language, volume, and test features.
List of items included in the headset package and how to verify them.
Description of the included earbud tips and their sizing.
Step-by-step guide on how to remove and attach earbud tips for optimal fit.
Detailed identification and explanation of each part of the headset unit.
Identification and explanation of the parts of the charging case.
Explanation of the indicator light on the charging case and its meanings.
How the indicator displays the battery status of the headset and charging case.
Details on indicator lights during charging and different charging scenarios.
Information on indicator lights for pairing mode and connection completion.
Guide on inserting headset units correctly into ears, noting tactile dot and touch sensors.
Instructions on twisting and positioning headset units for a snug and comfortable fit.
Ensuring proper fit for sound quality, noise canceling, and call performance.
Instructions on using a single headset unit independently.
How touch sensor functions can be assigned and customized via the app.
Explanation of the touch sensor's role in controlling various headset functions.
Details tap, tap twice, tap thrice, and hold operations for left and right sensors.
Step-by-step guide to set up and use the Quick Access feature.
Proper placement of headset units into the charging case for charging.
Instructions for charging the case using a USB Type-C cable and AC adapter.
Information on the approximate time required for full charging.
Using the charging case to charge the headset without a power supply.
Available operating times for music playback based on codec and ANC/Ambient Sound settings.
Available operating times for calls based on ANC/Ambient Sound settings.
Methods to check headset battery level on iPhone/iPod touch and Android smartphones.
How to check the remaining battery charge of the charging case using the indicator.
How the headset turns on automatically when removed from the case.
How to turn on the headset manually if it's not in the case or has turned off.
Automatic power-off behavior and manual turn-off procedures.
The process of registering devices for Bluetooth connection, called pairing.
How to connect to devices that have already been paired with the headset.
Launching the app to connect the headset to a smartphone or iPhone.
Steps to put the headset into pairing mode for initial or subsequent device pairing.
Explanation of LE Audio, its benefits, and limitations.
Steps to install the app and set up LE Audio connection.
Steps to find and connect to the headset from the smartphone's Bluetooth settings.
How to initiate pairing mode on the headset for iPhone connection.
Steps to put the headset into pairing mode for Windows 11 connection.
Instructions for connecting the headset via Bluetooth using the computer's settings.
Steps to put the headset into pairing mode for Windows 10 connection.
Instructions for connecting the headset via Bluetooth using the computer's settings.
Steps to put the headset into pairing mode for Mac connection.
Instructions for connecting the headset via Bluetooth using the Mac's System Preferences.
How to initiate pairing mode on the headset for general Bluetooth device connection.
Steps to find and select the headset on the Bluetooth device for pairing.
Process for establishing simultaneous Bluetooth connections with two devices.
How music playback switches between two connected devices.
Explanation of the Google feature for seamless audio switching between Android devices.
Using touch sensors to increase or decrease music playback volume.
Operations like play/pause, skip track, and volume increase via the right touch sensor.
Volume decrease operation via the left touch sensor.
Steps to disconnect the Bluetooth connection from the Bluetooth device.
Explanation of how the noise canceling function works to reduce ambient noise.
How to turn on and switch between noise canceling and ambient sound modes.
How to enable Ambient Sound Mode to hear ambient sounds while listening to music.
How to disable Ambient Sound Mode.
How to temporarily turn down audio to hear ambient sounds by touching the sensor.
How Speak-to-Chat automatically pauses music and captures voices.
Instructions on how to enable or disable the Speak-to-Chat feature via the app.
Setting to prioritize audio quality over connection stability.
Default setting prioritizing a stable connection for consistent audio.
Explanation of audio codecs like SBC, AAC, LDAC, and LC3 used for Bluetooth transmission.
Explanation of the AI-powered function to restore lost audio frequencies.
Steps to receive an incoming call by tapping the touch sensor.
How to initiate a call using the headset and connected smartphone.
How to end an ongoing call by tapping the touch sensor.
Operations like activating voice dial or Google/Siri during standby or music playback.
How to receive or reject incoming calls using touch sensors or head gestures.
Ensuring the headset is connected using HFP/HSP for video calls, not A2DP.
How to assign Google Assistant to the touch sensor via the app.
Using voice commands via headset microphones to operate Google Assistant.
Steps to install the Alexa app and configure headset for Alexa.
Configuring the smartphone to use Google app for voice assistance.
Steps to enable Siri on the iPhone through settings.
Using headset microphones to communicate with Siri.
How to update the headset software for new features and issue resolution.
Overview of customizable settings like touch sensor functions, voice guidance, and sound modes.
Instructions for obtaining and installing the companion app from app stores.
How automatic updates work when certain conditions are met.
Steps to manually update the headset software via the app.
How to link the headset with supported third-party music and wellness apps.
Warnings and guidelines regarding Bluetooth wireless technology usage and safety.
Information on potential temperature increases during use/charging and static electricity effects.
Advice on proper headset wear, potential ear discomfort, and when to seek medical advice.
Instructions on placing headset units in the charging case after use.
How to clean the headset exterior, microphones, and IR sensors.
Instructions for cleaning the charging ports on headset units and the charging case.
Detailed guidance on cleaning charging ports to ensure proper charging.
How to clean the sound output holes to maintain audio quality.
How to clean the holes in the charging case where earbud tips fit.
Instructions on how to properly dry the headset after cleaning.
Methods for cleaning earbud tips and precautions for their care.
Step-by-step guide on how to securely attach an earbud tip to the headset.
How to verify that the earbud tip is properly and securely attached.
Precautions to avoid liquid contact and ensure proper cleaning after use.
Specific warnings about splashing water, humidity, and preventing water ingress.
Detailed steps for drying the headset if it gets wet to prevent damage.
Step-by-step guide on how to handle a wet headset, including drying procedures.
Information on the headset's IPX4 rating and limitations regarding water resistance.
Information regarding accessories designed for Apple products.
Details about software used under license and where to find license contents.
Mentions of registered trademarks for various companies and products.
Links to Sony support websites for different geographical regions.
A checklist of actions to take before seeking repair, including reset and initialization.
Steps to resolve issues when the headset fails to turn on.
Solutions for common issues like headset not charging or taking too long.
Specific requirements and checks for charging via USB connections.
Reasons for reduced battery life and tips to manage it.
Explanation for differences in battery consumption between headset units.
Steps to troubleshoot when there is no sound or sound from only one headset unit.
Solutions for low sound levels, including earbud fit and volume adjustments.
Explanations for hearing vibrations, biological sounds, or ambient noise.
Steps to resolve noise, beeping sounds, or interference issues.
Settings and environmental factors that can cause audio dropout or skipping.
Tips to improve Bluetooth signal strength and reduce skipping.
Solutions for low sound quality, including earbud fit and connection type.
Tips to improve noise canceling performance, including fit and feature settings.
Reasons why touch sensors may not work and how to fix them.
Common issues and solutions when unable to pair with Bluetooth devices.
Steps to resolve problems when establishing a Bluetooth connection.
Solutions for issues where call volume is low or the other person cannot be heard.
Troubleshooting steps when an LE Audio connection fails.
How to resolve issues when unable to revert to Classic Audio mode from LE Audio.
Information on replacing earbud tips and precautions for their care.
Advice on earbud tip fit and taking breaks to prevent earache.
Step-by-step instructions for resetting the headset to its default state.
Process for initializing the headset to factory settings, clearing all data.
Technical details including power source, operating temperature, charging time, mass, and communication specs.
Lists compatible Bluetooth profiles and supported audio codecs.
List of compatible iPhone and iPod models as of March 2023.
