Sony WH-1000XM3 User Manual

Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM3
What can I do to solve a problem?
If the headset does not function as expected, try the following steps to resolve the issue.
Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.
Charge the headset.
You may be able to resolve some issues by charging the headset battery.
Reset the headset.
Initialize the headset.
This operation resets volume settings, etc., and deletes all pairing information.
Look up information on the issue on the customer support website.
If the operations above do not work, consult your nearest Sony dealer.
Related Topic
Charging the headset
Customer support websites
Resetting the headset
Initializing the headset to restore factory settings
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Sony WH-1000XM3 Specifications

General

Impedance	47 Ω
Driver type	Dynamic
Driver unit	39.8 mm
Magnet type	Neodymium
Ear coupling	Circumaural
Diaphragm material	Liquid Crystal Polymer (LCP)
Headphone frequency	4 - 40000 Hz
Headphone sensitivity	104.5 dB
Battery type	Built-in battery
Fast charging	Yes
Charging source	USB
Fast charging time	10 min
Battery recharge time	3 h
Continuous audio playback time	38 h
Cable type	OFC
2.5 mm connector	No
Cable length	1.2 m
Product color	Silver
Wearing style	Head-band
Volume control	Touch
Country of origin	Malaysia
Recommended usage	Calls/Music
Cables included	Audio (3.5mm), USB Type-C
Frequency band	2.4 GHz
Wireless range	10 m
Bluetooth version	4.2
Bluetooth profiles	A2DP, AVRCP, HFP, HSP
Connectivity technology	Wired & Wireless
Connector contacts plating	Gold
Microphone type	Built-in
Package type	Box
Package depth	77 mm
Package width	184.5 mm
Package height	252 mm
Package weight	1200 g

Weight and Dimensions

Depth	158 mm
Width	218 mm
Height	220 mm
Weight	254 g