Help Guide
Wireless Noise Canceling Stereo Headset
WH-1000XM4
Pairing cannot be done.
Bring the headset and the Bluetooth device within 1 m (3 feet) from each other.
The headset automatically enters pairing mode when pairing for the first time after purchasing, initializing, or
repairing the headset. To pair a second or subsequent device, press and hold the
(power) button of the headset
for 7 seconds or more to enter pairing mode.
When pairing a device once again after initializing or repairing the headset, you may be unable to pair the device if it
retains pairing information for the headset (iPhone or other device). In this case, delete the pairing information for the
headset from the device and pair them again.
Related Topic
How to make a wireless connection to Bluetooth devices
Initializing the headset to restore factory settings
5-013-731-11(7)
Copyright 2020 Sony Corporation
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