This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete
the pairing information for the headset from the connected device and then pair them again.
If the headset does not operate correctly even after initializing, consult your nearest Sony dealer.
About the instruction manual video
Watch the video to find out how to initialize.
https://rd1.sony.net/help/mdr/mov0027/h_zz/
Hint
You can also initialize the headset with the “Sony | Headphones Connect” app.
Note
When the remaining battery charge of the charging case is not sufficient, the headset will not start initializing. Charge the
charging case.
If you do not release your finger within 5 seconds after the indicator starts flashing in step 3, the headset will not be initialized. Try
again from step 2.
If you have updated the software after purchasing the headset, even if you initialize the headset, the software is retained
updated.
When you initialize the headset to restore the factory settings after you change the language of the voice guidance, the language
will also return to the factory setting.
Related Topic
Turning on the headset
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