Sony YY2963 User Manual

Help Guide
Wireless Noise Canceling Stereo Headset
WF-1000XM5
Model: YY2963
Quick Start Guide
To prevent burning or malfunction due to getting wet
Download the app, and set up the headset
To use all functions and improved performances, update the software of the headset and “Sony | Headphones Connect”
app to the latest version. For details, refer to the following:
https://www.sony.net/elesupport/
Let’s start to use
1

Sony YY2963 Specifications

General

Brand	Sony
Model	YY2963
Category	Headsets
Language	English

Summary

Quick Start Guide

Power and Charging

Charging

Instructions for charging the headset and charging case using USB or wireless charging.

Available operating time

Making Connections

How to make a wireless connection to Bluetooth devices

General guide on pairing and connecting the headset to various Bluetooth devices.

Connecting with the “Sony | Headphones Connect” app

Instructions on connecting the headset to a smartphone via the Sony | Headphones Connect app.

Pairing and connecting with an Android smartphone

Step-by-step guide for pairing and connecting the headset with Android devices.

Pairing and connecting with an iPhone

Step-by-step guide for pairing and connecting the headset with iPhones.

Pairing and connecting with a computer

Instructions for pairing and connecting the headset with Windows and macOS computers.

Noise Canceling and Ambient Sound

What is Noise Canceling?

Using Noise Canceling

Ambient Sound Mode

Quick Attention Mode

Speak-to-Chat Feature

Phone Calls and Voice Assistants

Receiving Calls

Making Calls

Functions for Phone Calls

Using Google Assistant

Using Amazon Alexa

Using Siri

Sony | Headphones Connect App

What you can do with the app

Comprehensive overview of features and settings configurable via the Sony | Headphones Connect app.

Installing the App

Steps to download and install the Sony | Headphones Connect app from app stores.

Keeping Software Up-to-Date

Guide on updating headset software for optimal performance and issue resolution.

Troubleshooting and Maintenance

Precautions and Maintenance

Important safety precautions, cleaning procedures, and handling wet equipment.

Solving Common Problems

Troubleshooting guide covering common issues like no sound, charging problems, and connection failures.

Resetting and Initializing the Headset

Instructions to reset or initialize the headset to factory settings to resolve operational issues.