Help Guide
Wireless Noise Canceling Stereo Headset
WF-1000XM5
Resetting the headset
If the headset cannot be turned on or cannot be operated even when it is turned on, reset the headset.
Set the headset units into the charging case.
Leave the charging case lid open.
1
Press and hold the reset button on the back of the charging case for about 20 seconds or more.
After about 15 seconds, the indicator (orange) on the charging case flashes for about 5 seconds.
Then, the indicator on the charging case turns off and the headset will be reset.
Note
Do not release your finger from the reset button on the charging case while the indicator (orange) is flashing. If you release
your finger, the headset will be initialized.
2
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