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General| Bluetooth Version | 5.2 |
|---|---|
| Noise Cancellation | Hybrid Active Noise Cancellation |
| Driver Size | 10mm |
| Water Resistance | IPX5 |
| Chipset | Qualcomm QCC3040 |
| Charging Time (Earbuds) | 1.5 hours |
| Charging Time (Case) | 2 hours |
| Charging Port | USB-C |
| Touch Controls | Yes |
| Battery Life (Earbuds) | 7 hours |
| Audio Codec | SBC, AAC |
Guide on connecting the earbuds to a Bluetooth device for the first time.
Steps to reset earbuds to resolve connection issues between earbuds or with the device.
Explains causes of sound cutting or noise due to radio wave interference.
Troubleshooting steps to re-establish connection if earbuds fail to connect.
Solutions for issues where the left and right earbuds do not work together.
Steps to troubleshoot connecting earbuds to a computer after connecting to a phone.
Addresses volume reduction caused by blocked sound holes and cleaning methods.
Provides solutions for when one earbud is quieter than the other.
Troubleshooting steps for when the other side cannot hear during calls.
Explanation of how the Active Noise Cancellation mode functions.
Details on the low-latency game mode and its activation.
Explains the meaning of different LED light colors on the charging case.
Troubleshooting steps if the charging case fails to charge.
Steps to resolve problems with individual earbuds not charging.
Reasons why earbuds may remain connected to a phone after being placed in the case.
Clarifies expected playtime per charge and total recharges from the case.
Troubleshooting steps for unresponsive touch controls on the earbuds.
Guidance on contacting customer service for issues not covered in the FAQ.
