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P10452๎R6๎CO#๎2648๎
TROUBLE๎SHOOTING๎GUIDE๎
Technical๎Service:๎(800)๎888โ6752๎
Problem Possible Cause Solutio
In๎nonโpowered๎mode,๎air๎
system๎appears๎to๎be๎
underinflated,๎overinflated,๎or๎
stuck๎in๎an๎alternating๎pressure๎
inflation๎pattern๎(two๎air๎
cylinders๎inflated,๎two๎cylinders๎
deflated).๎
๎
Powered๎control๎unit๎was๎
disconnected๎from๎mattress๎in๎
midโcycle,๎without๎first๎resetting๎
the๎system๎via๎the๎โdisconnectโ๎
function.๎
๎
๎
Attach๎powered๎control๎unit๎
and๎perform๎resetting๎function๎to๎
return๎system๎to๎ideal,๎nonโpowered๎inflation๎level.๎See๎page๎9.๎
System๎will๎not๎power๎up.๎
Note:๎
Always๎plug๎power๎supply๎into๎
properly๎grounded๎receptacle.๎
The๎system๎is๎not๎plugged๎in. ๎ Plug๎power๎cord๎into๎wall๎receptacle.๎
There๎is๎no๎power๎at๎outlet.๎ Restore๎power.๎
Power๎cord๎is๎damaged.๎ Call๎for๎service.๎
Blown๎fuse.๎ Call๎for๎service.๎
๎
Patient๎not๎rotating๎/alternating๎
properly.๎
System๎is๎not๎turned๎ON.๎ Plug๎power๎cord๎into๎wall๎receptacle.๎
Patient๎not๎centered๎on๎mattress.๎ Reposition๎the๎pa ti e n t .๎
๎
Patient๎has๎severe๎contractures.๎
Rotating๎can๎be๎difficult๎to๎observe๎in๎patients๎with๎severe๎
contractures.๎Observe๎someone๎without๎contractures๎lying๎on๎
the๎bed๎for๎30๎minutes๎(approximately๎2๎cycles)๎to๎confirm๎
turning๎is๎functioning๎properly.๎
Head๎of๎bed๎is๎elevated๎or๎knees๎
are๎gatched.๎
The๎degree๎of๎patient๎turn๎achieved๎is๎reduced๎with๎elevation๎of๎
the๎head๎of๎the๎bed๎or๎gatching๎of๎the๎knees.๎If๎HOB๎must๎be๎
elevated,๎alternating๎pressure๎is๎the๎more๎appropriate๎mode.๎
Defective๎control๎unit๎ Call๎for๎Service.๎
Patient๎exceeds๎weight๎limit.๎ Call๎SpanโAmerica๎for๎assistance๎with๎product๎selection.๎
๎
Mattress๎not๎inflating๎or๎patient๎
reports๎a๎feeling๎of๎โsinkingโ๎
into๎surface.๎
Control๎unit๎is๎not๎turned๎on.๎ Turn๎control๎unit๎on.๎
Airlines๎not๎connected.๎
Ensure๎secure๎connection๎of๎airlines๎at๎control๎unit๎and๎
mattress.๎
Airlines๎or๎quick๎disconnect๎
connectors๎are๎damaged.๎
Call๎for๎replacement.๎
Head๎of๎bed๎elevated.๎
Lower๎head๎of๎bed๎and๎allow๎air๎to๎equalize.๎Return๎head๎of๎be d๎
to๎elevated๎position๎that๎is๎comfortable๎for๎patient.๎
Defective๎control๎unit๎(mattress๎
fills๎without๎patient,๎sinks๎with๎
patient๎weight).๎
๎
Call๎for๎service.๎
๎
Low๎pressure๎indicator๎
illuminated.๎
Airlines๎not๎connected.๎
Disconnect๎and๎reconnect๎airlines๎to๎verify๎they๎have๎all๎locked๎
into๎plac e.๎
Airlines๎or๎quick๎disconnect๎
connectors๎are๎damaged.๎
Call๎for๎replacement.๎
Defective๎control๎unit.๎ Call๎for๎service.๎
๎
Leaking๎inflation๎system.๎
Call๎for๎replacement.๎ To๎replace,๎turn๎mattress๎upside๎down๎
and๎unzip๎cover.๎ Remove๎inflation๎system,๎install๎new๎system,๎
zip๎cover๎and๎restore๎mattress๎to๎upright๎position.๎
Interference๎produced๎to๎
electronic๎equip ment/devices๎in๎
surrounding๎area.๎
Electromagnetic๎interference๎
caused๎by๎the๎unintentional๎
emission๎of๎electromagnetic๎waves๎
of๎energy.๎These๎waves๎are๎
transmitted๎through๎the๎air๎at๎
various๎frequencies๎which๎may๎
produce๎interference๎such๎as๎
abnormal๎functioning๎to๎nearby๎
electronic๎equipment.๎
Determine๎if๎emissions๎are๎causing๎the๎interference๎by๎turning๎
the๎equipment๎off๎and๎on.๎If๎the๎interference๎in๎the๎affected๎
device๎subsides๎when๎control๎unit๎is๎off,๎proceed๎with๎the๎
following๎steps.๎
a) Reorient๎or๎relocate๎the๎affected๎device.๎
b) Increase๎the๎distance๎between๎the๎equipment.๎
c) Connect๎the๎equipment๎into๎an๎outlet๎on๎a๎circuit๎
different๎than๎that๎
of๎the๎affected๎device.๎
d) Consult๎the๎field๎service๎technician๎or๎manufacturer๎of๎
the๎affected๎device.๎
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