TROUBLESHOOTING24
USER INTERFACE PROMPTS
If you are attempting to sharpen a skate, go into Alignment Mode, or go into Move Mode,
but the sharpener is not allowing it, the sharpener will temporarily display an interface
prompt, show an error code, and sound an “error” tone.
The most common Interface prompts are listed in the table for interface prompts below. If
the user interface prompt is unclear or only an error code is displaying, refer to the Error
Code table on the next page.
In the event that an error cannot be resolved, please contact customer support at Sparx Hockey.
SPARX HOCKEY CUSTOMER SUPPORT
help@sparxhockey.com (fastest response)
1-855-SPARX HQ (1-855-772-7947)
ACTION CAUSE CORRECTIVE ACTION
Left Protective Slot Cover Is
blinking when attempting to
sharpen a skate.
Left Protective Slot Cover is
not securely engaged.
• Adjust skate and Protective Slot Covers until contact is
made between Protective Slot Covers and both ends of
the installed skate. LEDs on Protective Slot Covers should
be extinguished.
• Use Youth Skate Adapters if skate is too small to make
contact with both Protective Slot Covers.
Right Protective Slot Cover Is
blinking when attempting to
sharpen a skate.
Right Protective Slot Cover is
not securely engaged.
• Adjust skate and Protective Slot Covers until contact is
made between Protective Slot Covers and both ends of
the installed skate. LEDs on Protective Slot Covers should
be extinguished.
• Use Youth Skate Adapters if skate is too small to make
contact with both Protective Slot Covers.
f
Air Filter Button is
illuminated red.
Air Filter is either not installed
or requires attention.
• Install Air Filter.
• Press and hold button for two seconds until two beeps
sound to reset the Air Filter’s life.
Interior case light is blinking red. Dust Tray is missing. Reinstall Dust Tray.
Grinding Ring Life Indicator
circle is blinking red/white.
Grinding Ring has insucient
life remaining for selected
sharpening operation.
Sharpener will reset Cycle Count to maximum available
cycles, run sharpener with the new value or lower.
Grinding Ring Life Indicator
circle is blinking red.
Grinding Ring not found. /
Grinding Ring empty.
Install a valid Grinding Ring.
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