SPATECH LLC WARRANTY
LIMITED COVERAGE:
All parts are solely repaired or replaced, at Spatech’s option, any evaluated defects in workmanship, except the strictly
excluded conditions below. Labor, shipping and return shipping are not included. Spatech reserves the rights to send out
new or equivalent to new as replacements.
Spatech shall have no obligation to repair, replace, or refund until the verification process by Spatech is completed.
Spatech’s limited warranty applies only to Spatech Pedicure Spas utilized in the United States.
This limited warranty is not transferrable. Furthermore, this limited warranty is void if removed from its place of initial
shipment.
*Spa Tub: Shipping or return shipping cost of spa tub is not included in the limited warranty.
*Pedicure Stool, Manicure Stool and Customer Chair: 1-Yr warranty on adjustable hydraulic and wheels from the date of
shipment. No warranty on Upholstery and any other parts not listed.
WARRANTY:
Claims of damages or any missing parts must be made within 48 hrs (business day) after receiving the furniture by calling
our Customer Care and opening a case. Image(s) of the damage(s) and a signed Bill of Lading must be submitted.
Spatech will not cover any missing part or damage claims after 48 hrs.
WHAT IS NOT COVERED:
Mishandling, damages from shipping, expenses from returning eligible defectives to factory, improper installation, abuse,
misuse, neglect, accidental events, freight damages, damage resulting from a person standing in the Pedicure Spa’s basin
or other similar stress to that basin, normal wear and tear on upholstery, or natural disaster.
REQUEST FOR SERVICE:
Prior to calling, please have your Salon or company name, address, telephone number, contact name, model name, and
serial number, and a brief description of the problem. Contact Spatech’s Customer Care Department to report defects or if
you have questions on warranty prior to the expiration date of warranty at:
Spatech LLC - Customer Care Department
11801 Westminster Ave. Garden Grove, CA 92843
Tel: 800.866.6377 | Fax: 714.554.1506
Email: info@spatechcorp.com | www.spatechcorp.com
LENGTH OF WARRANTY:
*Twelve (12) months starting from the date of shipment. Purchase invoice, bill of sale, date of purchase, or delivery receipt
are required by Spatech to qualify for your warranty coverage.
UNAUTHORIZED REPAIR:
Any performed or attempted repair or modification on the spa without explicit authorization in writing from Spatech will void
this limited warranty.
DISTRIBUTOR WARRANTIES:
There is no distributor, dealer, general contractor, or other party has any legal rights to apprentice Spatech to any
obligations or charges to this warranty in any extent.
LIMITED DAMAGES:
Allowed by law, Spatech will fully extend its options to disclaim and refuse any liability for substantial damages including, but not
limited to, loss of business reputation, decrease in profits, or any fastidious damages other than these limited damages. In some
states, the mentioned damages are not allowed to lawfully sustain; therefore, they may not apply to you.
*Extended 1-Yr Warranty: (optional as an upgrade – to be purchased prior to the shipment date of the original order)
*Warranty - Parts Sale:
All parts purchased from Spatech Customer Care will have a 90-Day warranty from shipped date, except Complete Chair
Top with Massage System and Complete Spa Base with Plumbing. Spatech reserves the rights to send out new or
equivalent to new as replacements. All part sales are final and no refunds will be accepted.
*Complete Chair Top with Massage System will have a 6-Month Limited Warranty from the date of shipment.
*Complete Spa Base with Plumbing Installed will have a 6-Month Limited Warranty from the date of shipment.
18 | User Manual Spatech
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