The indicator light
ashes 5 times and
the device makes a
sound
Right wheel failure The front wheel is
jammed and cannot
turn.
Check if there are any
foreign materials in the
front wheel.
The indicator light
ashes 6 times and
the device makes a
sound
Failure when inspecting
the oor
There has been a
failure when inspecting
the oor.
Check if the sensors
on the bottom of the
device are blocked.
The indicator light
ashes 7 times and
the device makes a
sound
Low battery The battery is very low
(although not critical
yet).
Take the device to
the charging base to
recharge.
The indicator light
ashes 8 times and
the device makes a
sound
Front impact zone
failure
The impact produces a
failure on the device's
sides.
Check if the range of
impact of the device is
normal.
The indicator light
ashes 9 times and
the device makes a
sound
Main brush failure The main brush is
overloaded.
Check if there are any
foreign materials in the
main brush.
The indicator light
ashes 10 times and
the device makes a
sound
Side brush failure The side brush is
overloaded.
Check if any foreign
materials are in the
side brush.
The indicator light
ashes 11 times and
the device makes a
sound
Failure when inspecting
the wall
There is a problem
when inspecting the
wall
Check if the
transparent part of
the wall is covered
or blocked by foreign
materials.
The indicator light
ashes 12 times and
the device makes a
sound
Fan failure The fan doesn't turn. Check if the fan blades
are free or obstructed.
The indicator light
ashes 14 times and
the device makes a
sound
Charging problem The device cannot
charge or cannot
show the state of the
charging
Check if the device
is connected to the
charging base.
Recommendation: if you cannot solve the problem, get in touch with our after-sales service.
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