EN
2.4GHz Troubleshooting Guide
Problem Possible Cause Solution
The system
will not con-
nect
Your transmitter and receiver
are too close together
Move transmitter 8 to 12
feet from receiver
You are around metal objects Move to an area with less
metal
The model selected is not the
model bound to
Check model selected and
ensure you are bound to
that model
Your transmitter was
accidentally put into bind
mode and is no longer bound
to your receiver
Rebind your transmitter
and receiver
The receiver
goes into
failsafe mode
a short dis-
tance away
from the
transmitter
Check the receiver antenna
to be sure it is not cut or
damaged
Replace the receiver or
contact Horizon Product
Support
Make sure your receiver
antenna is in an antenna
tube and is above the
vehicle
The
receiver quits
responding
during opera-
tion
Inadequate battery voltage Charge batteries.
Spektrum receivers require
at least 3.5V to operate. An
inadequate power supply
can allow voltage to mo-
mentarily drop below 3.5V
and cause the receiver to
brown out and reconnect
Loose or damaged wires
or connectors between
battery and receiver
Check the wires and
connection between the
battery and receiver. Repair
or replace wires and/or
connectors
1-Year Limited Warranty
What this Warranty Covers
Horizon Hobby, Inc., (Horizon) warrants to the original purchaser that the
product purchased (the “Product”) will be free from defects in materials and
workmanship for a period of 1 years from the date of purchase.
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