8000M Mixer/Mill
Page 26 of 27 SPEX SamplePrep LLC January 2010
11.0 WARRANTY
SPEX SamplePrep LLC guarantees its products and new equipment against defects in materials
or workmanship for one year from the date of original shipment. Repairs, replacements, or
parts are guaranteed for 30 days or for the remaining original warranty period (whichever is
greater) for the item that was repaired or replaced. Items not produced by SPEX SamplePrep
LLC carry the manufacturer’s warranty only.
The warranty generally does not cover normal wear and tear due to routine use, or equipment
failure due to operator misuse or negligence. The warranty excludes wear parts. These are
parts that wear out through use and must be replaced periodically for proper operation.
Mixer/Mill wear parts include the V-belt and clamp retaining spring assembly. Running the
Mixer/Mill for long, continuous periods can constitute excessive wear and void the warranty for
some parts.
The customer pays return freight for warranty claims. If the warranty claim is valid, SPEX will
pay return freight to the customer. However, SPEX SamplePrep reserves the right to judge
whether a malfunction during the warranty period is due to defects in materials or
workmanship, or to wear, negligence, or misuse.
11.1 Product Specifications
Every effort has been made to provide complete and accurate product operation and
information in this manual. However, since specifications are subject to change without notice,
changes may be made from time to time to improve the performance of the product. Therefore
slight changes that are not reflected in the current illustrations should be considered minor and
inconsequential for the purposes of this operating manual.
11.2 To Arrange A Return Shipment
We want you to be happy with whatever you purchase from SPEX SamplePrep LLC. Please bring
any problem to our attention, but please DO NOT RETURN any item before contacting us for a
Return Authorization Number and instructions. Unauthorized returns will be refused. Cost for
all return transportation is the responsibility of the customer. Credit for returned merchandise
will be issued only after goods have been received and inspected. Returned goods are subject
to a 25% restocking charge up to a maximum of $200.00.
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