11.0 WARRANTY
SPEX SamplePrep LLC guarantees its products and new equipment against defects in materials
or workmanship for two years from the date of original shipment. Repairs, replacements, or parts
are guaranteed for 30 days or for the remaining original warranty period (whichever is greater)
for the item that was repaired or replaced. Items not produced by SPEX SamplePrep LLC carry
the manufacturer’s warranty only.
11.01 Product Specifications
Every effort has been made to provide complete and accurate product operating information in
this manual. However, since specifications are subject to change without notice, changes may be
made from time to time to improve the performance of the product. Therefore slight changes that
are not reflected in the current illustrations should be considered minor and inconsequential for
the purposes of this operating manual.
11.02 To Arrange A Return Shipment
We want you to be happy with whatever you purchase from SPEX SamplePrep. Please bring any
problem to our attention, but please DO NOT RETURN any item before contacting us for a
Return Authorization Number and instructions. Unauthorized returns will be refused. Cost for all
return transportation is the responsibility of the customer. Credit for returned merchandise will
be issued only after goods have been received and inspected. Returned goods are subject to a
25% restocking charge up to a maximum of $200.00.
To Contact Us
SPEX SamplePrep LLC
203 Norcross Ave.
Metuchen, New Jersey 08840
Tel.: 732-549-7144 or 800-522-7739
Fax: 732-906-2492
Website:
www.spexcsp.com
E-mail:
sampleprep@spexcsp.com
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