Splicecom PCS 560 - Basic Call Handling; Making and Answering Calls

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PCS 560

3 PCS 560 Quick Reference Guide Version 3.2/0609/2

Answering a Call

Call Status will display the caller’s details

Lift the handset or press the Speaker button to answer the call

OR OR

If you do not wish to answer the call select the context

sensitive key alongside the |Reject| icon and the call will be

passed to your Forward on Busy number (if set), or to

voicemail (if enabled), or cancelled. (If your phone is busy or

not answered within 20 seconds (default) the caller will be

passed to voicemail, if enabled.)

Ending a Call

Replace your handset (if you are using the handset), or press

the Speaker button (if you are using hands free)

Placing a Call on Hold

Press the Recall button

To retrieve the call press the Recall button a 2nd time

Transferring a Call

Announced Transfer Announced Transfer

Place the call on hold using the Recall button

Dial the internal or external number

Wait for the call to be answered and announce the intended

transfer

To transfer the original call, replace your handset (if you are

using the handset) or press the Speaker button (if you are

using hands free)

OR OR

To return to the original call, press the Recall button, or wait

for the destination to hang up.

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