Need help?Do you have a question about the Splicecom PCS 560 and is the answer not in the manual?
Provides an overview of the PCS 560 User Manual and its scope.
Explains user accounts, logging on, idle page display, and headset operation.
Accessing the system database for directories and contact information.
How to park calls and manage them for retrieval by colleagues.
Using speed dials as favourites and for status indication (BLF).
Features for recording calls and managing voicemail messages.
Accessing call notes and using the phone in hot-desking environments.
Instructions for initiating, receiving, and rejecting calls.
Using hold, pause, transfer, park, and conference features.
Handling incoming calls during conversations and using mute/hands-free.
Accessing and browsing the log of calls and voicemail.
Viewing call specifics, redialing, and calling back callers.
Deleting call entries and configuring display filters.
Accessing and finding contacts within the directory.
Initiating and transferring calls using directory entries.
Interpreting status indicators for internal users in the directory.
Understanding your role and call handling within company departments.
How to identify and answer calls directed to a department.
Initiating and routing calls to specific departments.
Accessing departmental call logs and voicemail.
Setting up speed dials for quick dialing and status monitoring.
Entering and managing home, mobile, and assistant numbers.
Configuring the phone's idle and off-hook display pages.
Setting up call forwarding rules to ensure calls are always reachable.
Setting automated messages for when you are unavailable.
Logging into and out of groups to manage call distribution.
Activating DND to block incoming calls and set call routing.
Customizing which contact types appear in the directory.
How new voicemail messages are indicated and received.
Routing incoming calls directly to voicemail.
Accessing, playing, and managing voicemail messages.
Removing messages and calling back callers.
Leaving messages for others and recording personal greetings.
Using assistant numbers and forwarding messages to email.
Accessing and managing voicemail messages for departments.
How to log in and out of the PCS 560 for personalized use.
Accessing system details and a summary of handset button functions.
To Next Page
General
