Splicecom PCS 560 - Default Chapter; Table of Contents

PCS 560 User Manual
5 Series/V3.2/0708/1 i Contents
PCS 560 User Manual
Contents
Introduction......................................................................................................................................1
About this manual ...............................................................................................................................................................1
How your PCS 560 will operate........................................................................................................................................... 1
Feature Highlights................................................................................................................................................................2
The PCS range ......................................................................................................................................................................3
Basic Call Handling........................................................................................................................... 4
Make a call............................................................................................................................................................................ 4
Answer a call ........................................................................................................................................................................ 4
View a note...........................................................................................................................................................................5
End a call............................................................................................................................................................................... 6
Dial Ahead ............................................................................................................................................................................ 6
Pause a call...........................................................................................................................................................................7
Place a call on hold..............................................................................................................................................................7
Transfer a call .......................................................................................................................................................................7
Parking a call ........................................................................................................................................................................8
Conference Call .................................................................................................................................................................10
Call Waiting.........................................................................................................................................................................11
Switch to Hands Free......................................................................................................................................................... 12
Mute a call ..........................................................................................................................................................................12
Changing the volume........................................................................................................................................................13
Calls History ....................................................................................................................................14
View the contents of your Calls History ...........................................................................................................................14
Identifying the type of call ................................................................................................................................................ 14
Missed Calls........................................................................................................................................................................15
Details of a call...................................................................................................................................................................15
Redial a number................................................................................................................................................................. 16
Ring back a caller ...............................................................................................................................................................16
Select an alternative number to dial................................................................................................................................16
Delete a call........................................................................................................................................................................17
Configuring Calls History...................................................................................................................................................17
Contacts Directory ..........................................................................................................................19
View the Directory .............................................................................................................................................................19
Make a call via the Directory.............................................................................................................................................21
Transfer a call via the Directory.........................................................................................................................................21
Departments...................................................................................................................................23
Working as a member of a Department.......................................................................................................................... 23
Receiving a Department call.............................................................................................................................................23
Make a call to a Department ............................................................................................................................................23
Transfer a call to a Department ........................................................................................................................................24
Calls History ........................................................................................................................................................................25
User Settings...................................................................................................................................26
Favourites (Speed Dials)....................................................................................................................................................26
Telephone Numbers .........................................................................................................................................................31
Defaults...............................................................................................................................................................................32
Call Divert/Follow Me ........................................................................................................................................................34
Out of Office Message......................................................................................................................................................36