SPM GT Push Series - User Manual

Questions and Answers

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Amy RamirezAug 16, 2025
What to do if SPM GT Push is not cooling but the compressor is running?
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  Jasmine RitterAug 16, 2025
  If your SPM Ice Cream Maker isn't cooling adequately while the compressor is running, several factors could be at play. First, ensure there's at least 20cm of space around the machine for proper ventilation, and keep it away from heat sources. Check if the system is accidentally in DEFROST mode and switch it back to FREEZE mode. Also, inspect the condenser fins for clogs from airborne particles and clean them if necessary. See if the fan motor is running; if not, check and reconnect its electrical connections, replacing the motor if it still doesn't work. Finally, a refrigerant leak could be the cause; in this case, locate and fix the leak, then recharge the system.
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Megan BullockAug 19, 2025
What to do if SPM GT Push is not cooling and the compressor is not running?
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  Margaret HernandezAug 19, 2025
  If your SPM Ice Cream Maker isn't cooling and the compressor isn't running, it could be due to a few reasons. Start by checking the electrical components of the compressor and replace any that are malfunctioning. Next, ensure all electrical connections are complete and correct any that are not. If the compressor itself is faulty, it will need to be replaced.
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Kimberly WalkerAug 22, 2025
Why is my SPM Ice Cream Maker not turning on even though the power switch is on?
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  jamesirwinAug 22, 2025
  If your SPM Ice Cream Maker isn't running despite the main power switch being on, there are several potential causes. First, make sure the main cover is correctly assembled. Check all electrical connections to ensure they are complete and correct any incomplete connections. If these steps don't resolve the issue, the main power switch, control board, compressor DC drive, or gear motor may be faulty and require replacement.
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carolcolemanAug 25, 2025
Why is the auger in my SPM Ice Cream Maker not turning?
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  thomasaustinAug 26, 2025
  If the auger in your SPM Ice Cream Maker isn't turning, several factors could be responsible. Begin by ensuring the main cover is correctly assembled. Then, check all electrical connections to confirm they are complete, correcting any that are not. If the problem persists, the control board, compressor DC drive, or gear motor may be malfunctioning and require replacement.
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deanna15Aug 28, 2025
What to do if the dispensing valve on SPM GT Push is leaking?
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  durhammichaelAug 28, 2025
  If the dispensing valve on your SPM Ice Cream Maker is leaking, it could be due to a few reasons. First, make sure the dispensing valve is correctly reassembled in its position. If that's not the issue, the valve's free movement might be impeded; try cleaning and lubricating the valve and valve cylinder with the provided lubricant. Lastly, inspect the dispensing valve o-rings for damage and replace them if necessary.
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Melissa GambleAug 31, 2025
How to fix a leaking bowl on SPM Ice Cream Maker?
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  Crystal LeeAug 31, 2025
  If the bowl on your SPM Ice Cream Maker is leaking, it's likely that one of the bowl seals is out of place. Try replacing or repositioning the seal to resolve the leak.
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Kathleen BowmanSep 3, 2025
Why is my SPM GT Push so noisy?
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  Thomas JuarezSep 3, 2025
  If your SPM Ice Cream Maker is making excessive noise, it's possible that the fan motor blades are hitting internal components. Check the fan motor blades and correct their position to stop them from hitting anything.
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jeffreysmithSep 6, 2025
What causes product to flow into the drain tray through the drainage pipe in SPM GT Push Ice Cream Maker?
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  Lauren HensleySep 6, 2025
  If product is flowing into the drain tray through the drainage pipe in your SPM Ice Cream Maker, it could be due to a couple of reasons. First, check if the bell-shaped seal between the front of the cylinder and the auger hub has been reinstalled properly; if not, find the seal and put it back in place. Alternatively, the bell-shaped shaft seal or the spindle bushing seal might be damaged or worn, requiring replacement. Also, check the condition of the drive shaft.
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Michelle CoxSep 9, 2025
How to stop the auger from creating noise in my SPM GT Push?
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  Rachel PriceSep 9, 2025
  If the auger in your SPM Ice Cream Maker is creating noise as it rotates, it could be because the bell-shaped shaft seal was replaced without lubrication or is damaged. Try replacing it, or cleaning and lubricating it with the lubricant provided with the machine. Another possibility is that the auger has been incompletely or incorrectly reassembled; check and correct its assembly.
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Mark DavisSep 12, 2025
What to do if the LED lights are blinking and my SPM GT Push Ice Cream Maker isn't cooling?
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  Thomas McdonaldSep 12, 2025
  If the first and last LED of the consistency scale are blinking simultaneously and your SPM Ice Cream Maker isn't cooling, it likely means the product level inside the bowl is too low. Refill the bowl with product until the level probe is covered.