Problem , Causes and Solutions (con’t)
Error: “Card has been removed”
Solution: If this message is displayed, verify that the PCS
Connection Card is correctly inserted in your
computer's PC card slot.
Error: “Card is already in use”
Solution: This message indicates the card port is busy. Verify
whether your
PCS Connection Card has already established a
network connection, or if a third-party application is
currently using the serial ports.
Error: “There was no answer”
Solution: If this message appears, the network may be busy. Try
to connect again at a later time.
Error: “The card has reported an error”
Solution: If this message is displayed, reboot your PC and
attempt to connect a second time. If you are still
unable to connect, contact PCS Customer Service
Solutions.
Error: “Connect your phone or card...”
Solution: If you have installed the PCS Connection Manager
software and inserted the PCS Connection Card while
your laptop is in a docking station, the card may not
connect. You will need to re-run the installation
software with your laptop removed from the docking
station. Be sure to properly remove the PCS
Connection Card from the PC before uninstalling and
re-installing the PCS Connection Manager software.
To uninstall the software, use the Add/Remove
Programs utility in Windows. Then, re-install the PCS
Connection Manager software.
Section 3: Using the PCS Connection Card
58 3C: Troubleshooting Tips
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