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INTRODUCTION
Dear Customer,
Thank you for purchasing this chainsaw which has passed through
our extensive quality assurance processes. Every care has been
taken to ensure that it reaches you in perfect condition. However, in
the unlikely event that you should experience a problem, or if you
require any assistance please do not hesitate to contact us;
If you have a problem, call customer service do not
return this chainsaw to the place of purchase.
CUSTOMER SERVICE
Australia: 1300 660 457
New Zealand: 0800 474 876
Operating times: Monday – Friday
8.00am - 5.00 pm
Australian Eastern Standard Time (AEST)
EXPRESS WARRANTY STATEMENT CHAINSAW
You are not required to do anything to register your chainsaw
purchase. Please attach the purchase receipt to this manual and
ensure both are kept safe. We hope you enjoy your new chainsaw,
and if you have any problems call customer service on the above
phone numbers. Do not return to place of purchase.
Smart Marketing Group Pty Ltd (SMG) warrants that this chainsaw
will be free from manufacturing faults or defects for 24 months
from the date of purchase, providing original purchase receipt
is kept and shown when needed and is subject to the terms and
conditions below.
If a warranty fault appears within the warranty period, SMG
reserves the right to replace or repair the product. In the event
that SMG chooses to replace the product, this original warranty
will expire at the original date. If the product includes various
accessories or components, only the defective accessory or
component will be replaced or repaired.
SMG reserves the right to replace defective parts of the product with
parts and components of similar quality, grade and composition where
an identical part or component is not available.
Products presented for repair may be replaced by refurbished
products of the same type rather than being repaired. Refurbished
parts may be used to repair the products.
What is covered.
• Manufacturing fault or defect.
How to claim under this warranty.
• Call customer service, phone number below.
• Ensure you have the following: Original purchase receipt, Model
of chainsaw, Serial number of chainsaw.
• Discuss the issue.
• Customer service will advise which authorised service agent to
take the chainsaw to provided the issue is a warranty one.
• Take chainsaw to authorised service agent for repair.
What is not covered.
• Commercial use of chainsaw.
• Chainsaw used for hire.
• Use of chainsaw in a commercial premises.
• Damage caused by incorrect fuel or incorrectly mixed 2 stroke
fuel.
• Damage or deterioration due to transport.
• Damage caused by negligence, misuse, abuse or accident or
incorrect voltage and wattage.
• Any corrosion or rusting.
• Damage caused by incorrect set up and start up.
• Replacement parts due to general wear and tear.
• Chainsaw with serial number defacement, modification or
removal.
• Chainsaw which has been serviced by other than an authorised
SMG service agent.
• Chainsaw with no original purchase receipt.
• Chainsaw which have been on sold, not original purchaser.
• Damage due to non-servicing of chainsaw as is required by this
manual.
• Blockages / damage caused by dust, dirt, spiders webs
or insects.
• Damage caused by the incorrect fitting of accessories.
• Damage caused by overloading or overworking
the chainsaw.
• Damage to attached equipment or third party accessories.
• Damage caused by attached equipment or
third party accessories.
CONTACT DETAILS
Smart Marketing Group Pty Ltd
33-35 Lionel Road, Mt. Waverley
Victoria 3149, Australia.
Tel (+613) 9543 7266
Fax (+613) 9543 9839
service.group@sitro.com.au
Specifications
Air-Cooled 2-Stroke engine SXPG23701
Displacement 37cc
Max. engine power 1.2kW
Fuel tank capacity 390ml
Oil tank capacity 210ml
Cutting length 330mm
Weight
5.5 kg
Bar Length max. 356mm (14’’)
Chain pitch 3/8”
Chain gauge 0.50”
Max. Speed 10,000 RPM ± 500 RPM
Engine idle speed 3000 RPM ± 200 RPM
Chain Type 14” 3/8 .050
Guide Bar Type 356mm (14”)
Noise May exceed 115db (A)
Spark Plug Torch L7RTC or NGK BPMR7A
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