STARLINK Remote Microphone + - Page 30

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Troubleshooting guide
Troubleshooting guide
Symptom
Possible
causes
Solutions
Remote
Mic Mode:
Difficult to
hear speaker
in noisy
environments.
Remote Mic +
may be too far
from speaker.
Move Remote
Mic + closer
to speaker’s
mouth.
Remote Mic +
may be covered
by clothing
or poorly
positioned.
Provide clear
access from
Remote Mic + to
speaker’s voice.
Bluetooth
Mode:
Caller
cannot hear
your voice
during
phone
calls.
Remote Mic +
may be too
far from your
mouth.
Move Remote
Mic + closer to
your mouth or
speak louder.
Loop Mode:
Phone calls
are not
heard
in hearing
aids.
Bluetooth
connections with
mobile phones
are disabled
while in Loop
mode.
Move to another
audio source.
Re-establish
your Bluetooth
connection, if
necessary.
LED is slowly
blinking
green or
blue, but
no streamed
sounds are
heard in the
hearing aids.
Hearing aids
are not ready
to receive audio
streams.
Restart the
audio streaming.
See Start/stop
streaming audio
on p. 14.