StarTech.com USB32HD2 User Manual

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Video Performance is Slow Compared to Other Displays
This issue typically indicates that there is not enough
bandwidth available for the USB Display Adapter to perform
optimally, or that the application requires greater resources
than the USB Display Adapter can support.
To resolve this issue:
1. Ensure that the USB port, that the USB Display Adapter is
connected to, supports 5Gbps or faster. USB 480Mbps (USB
2.0) ports do not supply enough bandwidth for the USB
Display Adapter to achieve full performance.
2. Make sure the latest driver for the product is installed.
Notes:
• Some applications (ex. AutoCAD, or other 3D design
software) will not function properly when used on a USB
connected display. These applications should be used on
displays connected to the computer’s video card or its
onboard video outputs.
• The Host Computer may be at it’s performance capacity.
Testing the USB Display Adapter on a more powerful
computer can conrm this.

StarTech.com USB32HD2 Specifications

General

Chipset	Trigger T6-688SL, Silicon Image - Sil9136-3
DVI output	No
HDMI output	Yes
USB version	3.2 Gen 1 (3.1 Gen 1)
Internal memory	64 MB
USB connector type	USB Type-A
USB connector gender	Male
Audio output channels	2.0 channels
Maximum resolution (HDMI)	3840 x 2160 pixels
Number of displays supported	2
Supported graphics resolutions	640 x 480 (VGA), 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 768 (WXGA), 1280 x 800, 1366 x 768, 1400 x 1050 (SXGA+), 1600 x 1200 (UXGA), 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2048 x 1152, 3840 x 2160
Sustainability certificates	CE, RoHS
Minimum RAM	4096 GB
Minimum processor speed	2.4 GHz
Minimum processor family	Core i5
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Storage temperature (T-T)	-20 - 75 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	0 - 85 %
Product color	Black
Housing material	Plastic
USB cable length	0.25 m
Master (outer) case width	310 mm
Master (outer) case height	430 mm
Master (outer) case length	445 mm
Harmonized System (HS) code	84733020
Quantity per master (outer) case	40 pc(s)

Weight and Dimensions

Depth	315 mm
Width	66 mm
Height	15 mm
Weight	56 g
Package depth	207 mm
Package width	144 mm
Package height	38 mm
Package weight	184 g