StarTech.com USB32HD2 User Manual

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The Driver Will Not Install
This issue typically indicates that the installer le did not obtain
the elevation required to install within the Windows operating
systems.
To resolve this issue:
• Make sure the Setup(.exe) le has been extracted before
running the application.
• Verify that the active user account has administrator
privileges.
The USB Display Adapter Does Not Output Video
This issue typically indicates that the computer cannot access
the device, or the driver for the USB Display Adapter is not fully
installed.
To resolve this issue:
1. Please review the Setup Notes and Recommendations (p.32)
within this troubleshooting section, and ensure all criteria
outlined has been action on the Host Computer.
2. Unplug the USB adapter from the computer and reconnect
it, using a dierent USB port.
3. Re-install the driver by following the steps outlined in the
Manual Driver Installation (p.6) instructions of this manual.

StarTech.com USB32HD2 Specifications

General

Chipset	Trigger T6-688SL, Silicon Image - Sil9136-3
DVI output	No
HDMI output	Yes
USB version	3.2 Gen 1 (3.1 Gen 1)
Internal memory	64 MB
USB connector type	USB Type-A
USB connector gender	Male
Audio output channels	2.0 channels
Maximum resolution (HDMI)	3840 x 2160 pixels
Number of displays supported	2
Supported graphics resolutions	640 x 480 (VGA), 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 768 (WXGA), 1280 x 800, 1366 x 768, 1400 x 1050 (SXGA+), 1600 x 1200 (UXGA), 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2048 x 1152, 3840 x 2160
Sustainability certificates	CE, RoHS
Minimum RAM	4096 GB
Minimum processor speed	2.4 GHz
Minimum processor family	Core i5
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Storage temperature (T-T)	-20 - 75 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	0 - 85 %
Product color	Black
Housing material	Plastic
USB cable length	0.25 m
Master (outer) case width	310 mm
Master (outer) case height	430 mm
Master (outer) case length	445 mm
Harmonized System (HS) code	84733020
Quantity per master (outer) case	40 pc(s)

Weight and Dimensions

Depth	315 mm
Width	66 mm
Height	15 mm
Weight	56 g
Package depth	207 mm
Package width	144 mm
Package height	38 mm
Package weight	184 g