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State Water Heaters SHE 50-100 NE User Manual

State Water Heaters SHE 50-100 NE
72 pages
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COMMERCIAL / RESIDENTIAL GAS WATER HEATERS
Service Handbook
PRINTED IN THE U.S.A. 0410 318557-000
SERVICING SHOULD ONLY BE PERFORMED BY A QUALIFIED SERVICE AGENT
FOR MODELS:
SHE 50-100 NE, SHE 50-100 PE
GP650 YTPDT, GP650 HTPDT
SERIES 120 & 121
INSTALLATION CONSIDERATIONS - PRE SERVICE
CHECKS - WATER HEATER CONSTRUCTION -
OPERATION & SERVICE - TROUBLESHOOTING
500 Tennessee Waltz Parkway
Ashland City, TN 37015
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State Water Heaters SHE 50-100 NE Specifications

General IconGeneral
CategoryWater Heater
BrandState Water Heaters
ModelSHE 50-100 NE
TypeElectric
Capacity50 gallons
Voltage240 V
Phase1
Wattage4500 W
Energy Factor0.93
Warranty6 years
Inlet/Outlet Size3/4"
Recovery Rate21 gallons per hour at 90°F rise

Summary

Introduction to Water Heater Service

Service Qualifications and Responsibilities

Details the qualifications required for installing and servicing water heaters, emphasizing agency and skill equivalency.

Critical Service Warnings

Provides a crucial warning against performing tasks without proper qualifications or understanding of the manual's procedures.

Service Reminders for Component Checks

Emphasizes visual inspection of wiring and connectors before component replacement for reliable service.

Essential Tools for Water Heater Service

Lists essential tools for water heater installation and service, including specific wrenches and meters.

Installation Considerations for Water Heaters

Importance of the Instruction Manual

Highlights the importance of having the original manual for model-specific installation and service information.

Understanding Closed Water Systems

Explains how devices like pressure reducing valves create closed systems affecting water volume.

Managing Thermal Expansion Effects

Discusses water expansion when heated, potential tank failure, and TPR valve operation.

Ensuring Adequate Air Requirements

Highlights the necessity of adequate combustion and ventilation air for proper operation and preventing issues.

Preventing Damage from Contaminated Air

Warns about aerosols, chemicals, and vapors damaging components and causing product failure.

Water Heater Venting Guidelines

General Venting Information Overview

Covers Category IV appliance equivalence, power vent, and direct vent configurations for heaters.

Category IV Appliance Venting Characteristics

Describes appliances operating with positive vent pressure and low vent gas temperatures producing condensate.

Power Vent Configuration Details

Explains how power vent systems draw combustion air from the room and vent exhaust through a single pipe.

Direct Vent Configuration Details

Details direct vent systems using sealed intake and exhaust pipes for combustion and venting.

Maximum Equivalent Vent Pipe Lengths

Provides guidelines for calculating total pipe length including elbows for intake and vent pipes.

Vent Pipe Size Requirements

Specifies when 2-inch or 3-inch pipe must be used based on equivalent length and elbow count.

Maximum Vent Pipe Elbow Limitations

States the maximum number of 90° elbows allowed for vent and intake air pipes.

Electrical Requirements for Water Heaters

Grounding and Polarity Verification

Stresses the critical need for correct grounding and power supply polarity to prevent faults.

Power Supply Voltage and Polarity Testing

Details how to verify proper grounding and polarity using a voltmeter or outlet tester.

Factory Supplied Fittings and Connections

Intake Air Connection Details

Describes the factory-installed screen and hose barb on the intake air connection and their importance.

Water Heater Installation Check List

Water Heater Features and Components

Front and Back Views of Water Heater

Identifies external components like the UIM, drain valve, and TPR valve on the front and back of the water heater.

Top View of Water Heater Components

Illustrates and labels components on the top of the water heater, including the combustion blower and CCB enclosure.

Combustion Blower and Burner Assembly

Provides exploded and assembled views of the combustion blower and burner, detailing key parts like igniter and flame sensor.

Operation and Service Procedures

How the Water Heater Works

Explains the water heater's internal operation, including the helical heat exchanger and forced draft burner.

Combustion Blower Functionality

Describes the function and control of the combustion blower assembly, including its speed control.

Burner Assembly Description

Details the radial design burner, its components, and its role in the combustion process.

Removing Combustion Blower and Burner

Provides step-by-step instructions for safely removing and inspecting the combustion blower and burner assembly.

Flame Sensor Operation and Testing

Explains the flame sensing operation principle and its importance for ignition proofing.

Flame Sensing Current Measurement

Outlines the procedure to measure flame sensing current using a DC micro amp meter for troubleshooting.

Igniter Function and Lifespan

Describes the hot surface igniter (HSI), its function, and factors affecting its life.

Igniter Current Testing Procedure

Details how to test igniter amperage to ensure it's sufficient for ignition.

Venturi Assembly Functionality

Explains the Venturi's role in mixing combustion air and fuel gas, creating negative pressure for gas draw.

Gas Valve Description and Tests

Describes the 24 Volt DC gas valve, its AC to DC rectification, and voltage tests.

Gas Valve Voltage Test Procedures

Details checks for 24 VAC supply to the valve and 24 VDC at the plug end.

Gas Valve Removal and Orifice Inspection

Provides instructions for removing the gas valve, including inspecting the gas orifice.

Gas Pressure Specifications and Importance

Explains manifold offset and supply gas pressures and their importance for proper operation.

Gas Pressure Testing Procedure

Outlines the procedure for measuring gas pressures using digital manometers.

Gas Flow Test Using Pressure Changes

Illustrates pressure changes during different operating states to verify gas flow and valve operation.

Pressure Switches: Construction and Operation

Describes the construction, operation, and types of the three pressure switches.

Control System Monitoring of Pressure Switches

Explains how the control system monitors pressure switches and potential fault messages.

Pressure Switch Testing Procedures

Details continuity and pressure tests for pressure switches during standby and operation.

Temperature Probe Functionality

Describes the temperature probe, including the ECO limit switch and temperature sensor.

ECO Continuity Testing

Provides steps to test the continuity of the ECO switch for proper reset.

Control System Hardware Overview

Introduces the main control system components: UIM and CCB.

UIM (User Interface Module) Details

Details the UIM's components, including the LCD and user input buttons.

UIM Ribbon Cable Connection Guide

Explains the correct method for connecting the ribbon cable to the UIM circuit board.

CCB (Central Control Board) Description

Describes the CCB as the main control board managing ignition and temperature.

CCB Cover Removal and Replacement

Provides instructions for safely removing and reinstalling the CCB enclosure cover.

CCB Circuit Board Layout

Details the layout of the CCB, including socket connectors and dipswitch functions.

CCB Connection Identification Guide

Lists and describes the pin assignments for various CCB sockets.

Water Heater Wiring Diagram

Presents a comprehensive wiring diagram of the water heater's electrical system.

Control System Operation and Features

Explains control system features, navigation, status icons, and diagnostics.

Commercial vs. Residential Model Differences

Differentiates control system operation and settings for commercial vs. residential models.

Understanding Status Icons on the Display

Describes the meaning of various animated icons displayed on the UIM screen.

Water Heater Operating States

Lists and explains the common operational states of the control system.

Navigating Control System Menus

Outlines the different menus accessible through the control system for settings and information.

Adjusting Temperature Settings

Covers adjustment of Operating Set Point and Differential for temperature control.

Viewing Heater Status Information

Displays real-time status of components like blowers, igniters, and pressure switches.

Adjusting Display Settings

Allows adjustment of temperature units, backlight delay, and screen contrast.

Viewing Heater Operational Information

Provides operational data like elapsed time, burner run time, and cycle count.

Current Fault and Alert Messages

Shows the active fault or alert message with a brief description and advanced details.

Reviewing Fault History Records

Lists the last nine fault and alert messages with timestamps for historical analysis.

Tracking Fault Occurrence Counts

Tracks the total count of each fault condition since installation.

Restoring Factory Default Settings

Option to reset user-adjustable settings to their original factory configurations.

Entering Service Contact Information

Allows entry of service provider contact details to be displayed with fault messages.

Sequence of Operation Explained

Details the step-by-step process the control system follows during a heating cycle.

Sequence of Operation Flow Chart

Visual representation of the control system's sequence of operation and fault logic.

Troubleshooting Common Issues

Provides guidance for common fault conditions, checks, and repairs.

Addressing Control System Unresponsiveness

Addresses issues where the UIM display is blank or input buttons do not respond.

Understanding and Resolving Fault Messages

Lists and explains various fault messages detected by the control system.

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