26
Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with
problems that may occur when using your device. For many problems there is a sim-
ple solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem Reason Solution
Device does not work ∙ No energy
∙ Door not closed
∙ Check fuse
∙ Plug it in
∙ Close the door
Device does not work
anymore after some vacu-
uming
∙ Overheat ∙ Allow 20 seconds to
pause between opera-
tions
∙ Temperature fuse „E“
lights up in the display,
switch off the appliance
and let it cool down for
10 minutes
Bag is not tight ∙ Sharp objects in the bag
∙ Bottom weld damaged
∙ Bag wrinkle-free on
sealing bar?
∙ Dirty sealing bar?
∙ Dirty bag in the area of
the sealing bar
∙ Do not vacuum sharp
objects
∙ Hook in the bag with-
out creases
∙ Keep bag and sealing
bar clean. Attention:
risk of burns!
E 01
Unit sucks for a while
∙ Door is open
∙ Gasket tight
∙ Lock the door
∙ Fasten the gasket
∙ Contact our service
E 02 ∙ In the sealing mode,
the microswitch is not
closed
∙ Lock the door
∙ Contact our service
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