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Steepletone Touch Rock 50 - Troubleshooting Guide; Power and Lighting Issues; Audio and Sound Problems; Remote Control and Radio Issues

Steepletone Touch Rock 50
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LOCATION OF PARTS
VOLUME+
DOWN
UP
EJECT
VOLUME-
MENU
SEL
LCD DISPLAY
STAND BY/MUTE
MIC
RESET
REMOTE SENSOR
USB
2
SPEAKER
SPEAKER
iPOD DOCK
MAIN POWER
LIGHT
SD CARD
DVD SLOT
TROUBLESHOOTING
No Power and No Lighting
1 Check the DC
Adaptor’s 3-pin plug been correctly inserted into the AC mains wall socket.
2 Has the small plug of the DC Adaptor been fully inserted into the DC Jack?
3 Has the Main Power switch on the front of the unit been pressed and the Panel Lighting On/Off
switch on the rear of the unit?
4 Press the LIGHT switch to ‘ON’.
5 Press the reset key (RESET) on the panel with a pen tip.
There is No Sound
1 Make sure the Mute function is turned off.
2 Check to make sure the power is turned on and the Standby button pressed.
3 Check that the volume is turned up by pressing Vol.+ button on the remote.
4 Make sure the EXT. /INT. switch on back of unit is on "INT.", (unless you are using external speakers,
in which case it should be on "EXT.").
5 This unit cannot support “DTS” audio, do not select “DTS” audio.
6 Check if any headphones are still connected to the unit.
The Remote Control does not work
1 The battery charge level may be low or the battery may be completely discharged, replace the
battery with a new one.
Radio Reception is poor
1 Check whether the antenna/earth wire is connected properly.
2 There is a directional built-in Ferrite Antenna for MW band. Rotate the whole set to find the position
in which the best reception is obtained.
Cannot insert a Disc
1 Check if there is not already a disc inserted.
2 Eject the disc inside and re-insert the new disc.
Cannot Eject the Disc
1 Press and hold the panel “EJECT” button for over 3 seconds.
Cannot Play the Disc
1 The disc is not inserted properly.
2 Try a different disc – if it plays, then re-insert the previous disc to check if it is not a faulty disc.
3 Make sure the disc has been inserted with the label side up.
4 The laser head may be dirty - clean the laser head with a special cleaning disc (not supplied).
Can’t switch the Language/Caption
1 The disc may contain only one language/caption. You cannot switch the language/caption if the
disc contains only one language/caption.
Touch Screen is disturbed
1 The touch screen has not been calibrated.
2 Re-calibrate the touch screen.
The Remote Control(s) does not store magnetically on the front cabinet
1 If a non-metal battery/batteries is/are inserted in the battery compartment, this will not allow the
handset(s) to attract the magnetic power from the unit, and therefore cannot stick to the cabinet.
13
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