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STIEBEL ELTRON DHE 27 AU - 15 Maintenance

STIEBEL ELTRON DHE 27 AU
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ENGLISH
www.stiebel-eltron.com DHE AU| 17
INSTALLATION
Maintenance
Indicator options for diagnostic traffic light (LED)
Red Illuminates in the event of a fault
Yellow Illuminates during heating operation
Green Flashing: Appliance connected to power supply
Fault Cause Diagnostic traf-
fic light
Remedy
The appliance does
not heat up/ the set
temperature is not
reached.
There is no power supply.
No LED illuminates
Check the MCB/fuse in your fuse box/distribution panel.
The safety switch (AE3) has
responded.
No LED illuminates
Remove the cause of the fault.
Protect the heating system against overheating by opening a draw-off valve down-
stream of the appliance for one minute. Activate the safety switch by pressing the
pushbutton on the safety switch (see also chapter "Commissioning/ Initial start-
up").
The electronic assembly is
faulty.
No LED illuminates Check the PCB and replace if necessary.
A phase has failed. Flashing green LED,
yellow LED on
Check the MCB/fuse in your fuse box/distribution panel.
The inlet temperature is
>55°C.
Flashing green LED,
red LED on
Limit the inlet temperature.
The flow sensor (DFE) is faulty
or not attached.
Flashing green LED,
yellow LED off
Check the connection of the flow sensor and replace if necessary.
The heating system is faulty. Flashing green LED,
yellow LED on
Check the heating system and replace if necessary.
The inlet sensor is faulty. Flashing green LED,
red LED on
Replace the PCB.
The outlet sensor is faulty. Flashing green LED,
red LED on
Check the connection of the outlet sensor and replace if necessary.
A fault in the safety PCB.
Flashing green LED,
red LED only during
draw-off
Connect the connecting cable from the safety switch and check the safety switch.
A loose or faulty connecting
cable to the set value trans-
ducer.
Green LED flashing
Connect the connecting cable from the set value transducer and check the connect-
ing cable.
The set value transducer is
faulty.
Green LED flashing Check the set value transducer and replace it if required.
Childproofing and/or tempera-
ture limiting is activated.
Green LED flashing Deactivate the temperature limit.
The display on the
appliance is complete-
ly off.
A loose connecting cable to the
set value transducer.
Green LED flashing
Connect the connecting cable at the set value transducer and check the connecting
cable.
The programming PCB is faulty. Green LED flashing Check the programming unit and replace if necessary.
The flow rate is too
low.
The shower head/aerator are
scaled up.
Descale or if necessary replace the shower head/ aerators.
The strainer is soiled. Clean the strainer.
The set value cannot
be adjusted higher
than 43°C, nor can a
different set tempera-
ture be selected.
Dynamic anti-scalding protec-
tion is activated.
Green LED flashing
The dynamic anti-scalding protection is deactivated again 2 minutes after draw-off.
Cold water flows brief-
ly during draw-off.
The flow rate
(<2 l/min) is too low.
The appliance restarts automatically when a flow rate of >2.5 l/min has been de-
tected.
The air sensor detects the
presence of air in the water and
briefly switches the heater off.
The appliance restarts after one minute.
15. Maintenance
WARNING Electrocution
Before any work on the appliance, disconnect all poles
from the power supply.
Draining the appliance
The appliance can be drained for maintenance work.
CAUTION Scalding
Hot water may escape when draining the appliance.
Close the shut-off valve in the cold water inlet line.
Open all draw-off valves.
Undo the water connections on the appliance.
Store the dismantled appliance in a room free from the risk
of frost, as water residues remaining inside the appliance can
freeze and cause damage.

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