STILFORD S2 - User Manual

User Manual and Trouble Shooting Guide
1. lnitial Setup
After the initial assembly of the desk or if the display shows either of “E10, E16, E20 or E60”,
press the
button for 5 seconds until it shows , the desk will automatically
move down to the lowest and rebound back up. The
Initial Setup process
is then finished and will display the lowest height
2. Lifting
The desk will go up and down when pressing
or .
3. Height memory setting
Move the desk up or down to a desired position. Press the
button after which the
display will blink, then press a numeric key ( ) to save the desired height
to the corresponding preset position. The display will stop blinking and exit the memory
mode if there is no numeric key pressed within 5 seconds.
Once you have saved the desired you can press that numeric key to automatically
move the desk to the saved height.
4. Setup Mode
1. Press and hold the
button for 5 seconds, display will show “S--" and blink.
2. Press the button to move through the below setup menu functions,
then press
to select menu, and press "S" into menu.
 Unit（
）: Display height on screen in centimeters or inches;
 Brightness（ ）: Brightness of the controller;
Stilford S2 Electric Sit Stand Desk
position
(072) .
position
height
,
,
1/4

Summary

Initial Setup

Lifting

Height Memory Setting

Setup Mode

Protection Codes and Warnings

E16 Block Protection

Desk stability and anti-collision error. Check connections, reset process, or adjust sensitivity.

HOT Overheat Protection

Desk has entered overheat protection. Wait 20 minutes before resuming operation.

E10 Motor Fault Protection

Motor connection issue. Check connections, power cycle, and perform Stroke Reset Process.

E20 Overload Protection

Desk is overloaded. Remove excess weight, power cycle, or perform Stroke Reset Process.

E31 Undervoltage Protection

Low supply voltage detected. Power cycle or perform Stroke Reset Process.

E32 Overvoltage Protection

High supply voltage detected. Power cycle or perform Stroke Reset Process.

E60 Out-of-step Protection

Motor legs are not synchronized. Check connections and perform Stroke Reset Process.

Mechanical Reset

Adjusting Lowest Height Position

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document is a user manual and troubleshooting guide for the Stilford S2 Electric Sit Stand Desk.

Function Description

The Stilford S2 Electric Sit Stand Desk is an adjustable desk designed to allow users to easily switch between sitting and standing positions. It features electric height adjustment, memory presets for desired heights, and various setup options to customize its operation. The desk is equipped with protection mechanisms to ensure safe and reliable use.

Important Technical Specifications

The manual does not explicitly list all technical specifications such as weight capacity, motor power, or specific dimensions. However, it provides information related to height adjustment and error codes that imply certain operational limits and safety features.

Height Adjustment:

• Lowest Position: The default lowest height is 72cm. It can be adjusted to 67cm through a specific setup procedure.
• Initial Setup: After initial assembly or certain error codes (E10, E16, E20, E60), the desk performs an initial setup, moving to the lowest position (072) and rebounding up.

Display Units:

• The desk's display can show height in either centimeters (CM) or inches (Inch).

Controller Brightness:

• The brightness of the controller display can be adjusted to Low, Normal, or High settings.

Beep Sound:

• The desk has an optional beep sound for operations, which can be turned On or Off.

Collision Protection Sensitivity:

• The anti-collision feature can be set to different sensitivity levels:
  • OFF: No collision protection.
  • Light: A light touch will cause the desk to stop movement. Suitable when the desk may come into contact with objects (e.g., filing drawer).
  • Normal: Standard sensitivity.
  • Heavy: Requires significant touch/impact to cause the desk to stop movement. Suitable when there are no obstructions.

Protection Codes and Warnings: The desk includes several protection mechanisms indicated by error codes:

• E16 (Block protection): Relates to desk stability, sensitivity, and anti-collision function. Triggered if the desk hits or is hit by an object. Requires checking transformer placement, removing obstructions, and potentially a stroke reset or anti-collision sensitivity adjustment.
• HOT (Overheat protection): Activates after prolonged operation. Requires a 20-minute cool-down period.
• E10 (Motor fault protection): Indicates an issue with motor-controller connection. Requires checking connections, power cycling, and a stroke reset.
• E20 (Overload protection): Triggered if the desk exceeds its intended weight capacity. Requires removing objects, power cycling, or a stroke reset.
• E31 (Undervoltage protection): Sounds an alarm if the supply voltage is too low. Requires power cycling or a stroke reset.
• E32 (Overvoltage protection): Sounds an alarm if the supply voltage is too high. Requires power cycling or a stroke reset.
• E60 (Out-of-step protection): Indicates that the motors of each leg are not at an identical height or have incorrect connections. Requires checking motor connections, power cycling, and a stroke reset.

Usage Features

Height Adjustment:

• Lifting: The desk moves up or down by pressing the dedicated up or down arrow buttons.
• Memory Presets:
  1. Adjust the desk to a desired height.
  2. Press the "M" button; the display will blink.
  3. Press a numeric key (1, 2, 3, or 4) to save the current height to that preset.
  4. To recall a saved height, press the corresponding numeric key.

Setup Mode:

• Accessing Setup Mode: Press and hold the "M" button for 5 seconds until "S--" blinks.
• Navigation:
  • Backspace/Exit: The "M" button acts as a backspace or exits setup mode.
  • Tab Switch: The up and down arrow buttons are used to navigate through menu functions.
  • Enter/Confirm: The "S" button (likely the "M" button, as "S" is used interchangeably in the text) is used to select a menu or confirm an operation.
• Menu Functions:
  • Unit (Un): Selects display units (cm or inches).
  • Brightness (br): Adjusts controller brightness (Low, Normal, High).
  • Beep (bEE): Turns beep sound on or off.
  • Collision Force (CF): Adjusts anti-collision sensitivity (Off, Light, Normal, Heavy).

Mechanical Reset (Stroke Reset Process): This process is crucial for resolving various error codes and recalibrating the desk.

1. Power off the desk.
2. Verify motor and controller connections.
3. Power on the desk.
4. Press and hold the down arrow button for 3-4 seconds until "S--" flashes.
5. Press the down arrow button once to enter the "Un" menu.
6. Press the up arrow button twice to reach "rSE".
7. Press the down arrow button again; the screen will show "OFF".
8. Press the up arrow button until it shows "ON".
9. Press the down arrow button again; "ON" will stop flashing.
10. Hold the down arrow button until the desk moves down to "072".
    • Uneven Legs: If legs are uneven, the higher leg will descend first. If "E20" appears and the desk doesn't move, hold the down arrow button for 3-4 seconds until the desk reaches "072".
11. Hold the down arrow button again until "rES" appears. The desk will automatically move to the lowest position "067".
12. The desk can then be adjusted normally using the up and down arrows.

Adjusting Lowest Height to 67cm:

1. Press and hold the down arrow button for 3-4 seconds until "S--" flashes.
2. Press the down arrow button once to enter the "Un" menu.
3. Press the "down" arrow button four times until "SH" appears.
4. Press the down arrow button again; the screen will show "0".
5. Press the "down" arrow button until "L" appears.
6. Press the "down" arrow button until "072" appears.
7. Press the "down" arrow button until "067" appears.
8. Press the down arrow button once to confirm the lowest position.
9. Press the "down" arrow button until the desk moves to "067".

Maintenance Features

The manual primarily focuses on troubleshooting and resetting procedures rather than routine maintenance.

• Error Code Resolution: Detailed steps are provided for resolving specific error codes (E16, HOT, E10, E20, E31, E32, E60), often involving checking connections, power cycling, and performing a mechanical reset.
• Contact Support: For persistent issues or unlisted error codes, users are advised to turn off the desk for 3 minutes, then turn it on again. If the problem persists, contact 1300 office (1300 633 423) for spare parts or hardware replacement.
• Cable Connections: Regular checks of motor and controller connections are implied as part of troubleshooting for several error codes.

STILFORD S2 Specifications

General

Brand	STILFORD
Model	S2
Category	Indoor Furnishing
Language	English