28
AUS
AFTER SALES SUPPORT
1300 112 534
tempo.org/support
MODEL: AFD24L PRODUCT CODE: 708457 03/2022
FAQs and Troubleshooting Guide
If your air fryer oven fails to operate, or you experience any other problems with
the appliance, check in Table 3 below for solutions to common problems. If none
of the solutions offered helps you solve the problem, please contact our after sales
support centre for advice or to arrange a service.
Table 3: Troubleshooting guide
Problem Potential cause and solution
The air fryer oven is
not turning on.
• Check and ensure that you have selected a function and
set a time and temperature.
• Check and ensure that the power cord is plugged in, the
power is turned on and that the outlet is working (check
the appliance at a different outlet).
Smoke is coming
from the appliance
when I switch it on.
• If you are using the appliance for the first time, this is
normal and no cause for concern; it should subside
soon. Ensure good ventilation.
• If you have used the air fryer oven before, unplug the
appliance and let it cool. Check and ensure that the
interior surfaces and all accessories inside the oven are
clean and free of food residues.
• If you cleaned the appliance properly and it continues to
emit smoke, stop using the appliance and contact our
after sales support centre.
• If you are air-frying greasy food, oil will drip into the tray
where it may produce white smoke. This will not affect
the appliance or the end result.
Only one heating
element is heating
up.
• Which heating element(s) heat up depends on the
function setting. Please refer to the instructions for
each function to ascertain which element(s) should be
on. If fewer elements are on than are indicated, please
contact our after sales support centre for advice.
The heating
elements do not
stay on.
• The heating elements cycle on and off to maintain the
set (predetermined) cooking temperature.
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