What to do if my STORZ & BICKEL Vaporizer shows ERR 004?
If your STORZ & BICKEL Vaporizer displays 'ERR 004', it indicates a fault. Immediately switch off the device, pull out the plug, and contact the Service Center.
Why my STORZ & BICKEL Venty cannot be switched on?
If your STORZ & BICKEL Vaporizer won't switch on, the device might be empty. Check the battery display and charge the battery if necessary.
What does ERR 003 mean on my STORZ & BICKEL Vaporizers?
If your STORZ & BICKEL Vaporizer displays 'ERR 003', it means the USB charger or USB-C cable is not suitable. Use original STORZ & BICKEL accessories.
What to do if my STORZ & BICKEL Vaporizer shows ERR 001?
If your STORZ & BICKEL Vaporizer displays 'ERR 001', it indicates that the device temperature is too high. Let the Vaporizer cool down.
What to do if my STORZ & BICKEL Vaporizer shows ERR 002?
If your STORZ & BICKEL Vaporizer displays 'ERR 002', it means the device temperature is too low. Move the Vaporizer to a warm environment and avoid heating it with external heat sources like a stove, microwave, or lighter.
Why does my STORZ & BICKEL Vaporizer show ERR 003?
If your STORZ & BICKEL Vaporizer displays 'ERR 003', the USB charger or USB-C cable may not be suitable. Use original STORZ & BICKEL accessories.
What does ERR 005 mean on STORZ & BICKEL Venty?
If your STORZ & BICKEL Vaporizer displays 'ERR 005', it means that air was blown into it. Be careful not to exhale back into the Vaporizer during future operations.
Why does my STORZ & BICKEL Vaporizer show ERR 005?
If your STORZ & BICKEL Vaporizer displays 'ERR 005', it means that air was blown into the vaporizer. Be careful not to exhale back into the vaporizer during future operations.
Explains symbols and warnings related to device safety and proper usage.
Defines symbols used in the instructions for clarity and understanding.
Provides crucial safety guidelines and precautions for using the device.
Lists all items included in the product package upon purchase.
Identifies and describes the main components and controls of the device.
Details the cooling unit, its parts, and function.
Provides information on contacting the service center for support and repairs.
Instructions for unboxing the device and checking contents.
Information regarding the device's battery, charging, and display.
Step-by-step guide on how to load the device's filling chamber.
Explains the process of heating the device to the desired temperature.
Details how to set and adjust the vaporization temperature levels.
Instructions for switching between Celsius and Fahrenheit temperature units.
Guide on adjusting the brightness of the device's display.
Information on enabling or disabling the Bluetooth connectivity feature.
Procedures for restoring the device to its factory default settings.
Instructions on how to use the vaporized product after heating.
How to modify the airflow for a personalized vaping experience.
Steps for safely turning off and concluding the device's operation.
Details the auto-shutoff feature to conserve battery.
Guidelines for storing the device and its accessories safely.
Information about the companion web app for device settings and updates.
Instructions for cleaning and maintaining the cooling unit.
Step-by-step guide to take apart the cooling unit for cleaning.
Methods for cleaning the cooling unit and screen using water or alcohol.
How to inspect cooling unit parts and screens for damage or wear.
Guide on how to reassemble the cooling unit after cleaning.
Instructions for cleaning the filling chamber.
Procedure for taking out the screen from the filling chamber.
Steps for correctly inserting a screen into the filling chamber.
How to clean the exterior of the device and its charging cable.
Catalog of available accessories to enhance device functionality.
Common issues, error codes, and solutions for troubleshooting the device.
Detailed technical data and specifications of the vaporizing device.
Recommended specifications for chargers compatible with the device.
Statement of compliance with relevant European Union directives.
Information regarding the product warranty terms and conditions.
Details on the manufacturer's liability and limitations.
Legal notice concerning the copyright of the document content.
The VENTY is a vaporizer designed to produce fragrances or aromas from specified plant materials through vaporization with hot air, which can then be inhaled. It is not intended for medical-therapeutic purposes.
The VENTY operates by heating plant material in its Filling Chamber to a user-selected temperature, releasing aromas and fragrances. The device features a built-in rechargeable lithium-ion battery for portability. It includes a Cooling Unit that cools the vapor to provide a pleasant temperature and optimal aroma. The device offers three factory preset temperature levels: Base Temperature (180 °C / 356 °F), Booster Temperature (195 °C / 383 °F, an offset of +15 °C / +27 °F from Base), and Superbooster Temperature (210 °C / 410 °F, an offset of +15 °C / +27 °F from Booster). The Base Temperature and Booster Temperature can be individually changed, while the Superbooster Temperature offset can only be adjusted through the Web App.
The device also features an adjustable airflow mechanism, controlled by a Setting Wheel, allowing users to customize the draft resistance. It has an automatic switch-off function that activates two minutes after the last keystroke or application to conserve battery power.
To begin using the VENTY, first ensure the battery is fully charged. Connect the device to a USB-C charger using the supplied USB-C cable. The display will light up, and charge status fields will flash in an ascending order to indicate the charging level. Once fully charged, all six charge status fields will be visible, and the display will turn off. For optimal battery life, an ECO charging mode can be activated via the Web App.
Before use, the Filling Chamber must be prepared. Unscrew the Cooling Unit by turning it 90° counter-clockwise. Fill the Filling Chamber completely with crushed plant material up to the rim. Avoid excessively compressing or overfilling the chamber, as this can make inhalation difficult. Remove any excess plant material around the chamber. Alternatively, Dosing Capsules (available as optional accessories) filled with crushed plant material can be inserted into the Filling Chamber with the cap facing upwards. After filling, screw the Cooling Unit back onto the Vaporizer by turning it 90° clockwise.
To switch on the device, press the Power Button for at least half a second. The Vaporizer will vibrate, and the display will light up, showing the Set Temperature in orange during the heating process. Heating time can vary, but typically takes at least 17 seconds. A double vibration signal and a green display light indicate that the Base Temperature has been reached.
Temperature adjustment is done using the Plus and Minus Buttons. Briefly pressing these buttons changes the temperature in 1° steps between 40°C and 210°C (104°F and 410°F). Holding the buttons down will continuously and rapidly change the numbers until released. The Booster Temperature is activated by double-pressing the Power Button, and the Superbooster Temperature by double-pressing it again from the Booster Temperature setting. Double-pressing the Power Button from the Superbooster Temperature will revert to the Base Temperature.
The device allows for switching between Celsius and Fahrenheit by simultaneously pressing the plus and minus buttons for 3 seconds. The display backlight can be adjusted (steps 0 to 9) by simultaneously pressing the plus and minus buttons for 5 seconds. Bluetooth functionality can be toggled on or off by simultaneously pressing the Power and minus buttons. When disabled, the Bluetooth symbol will not be visible, and the display will show "bLE". To re-enable, press the Plus Button while "bLE" is shown. To reset to default settings, press the Power Button for 10 seconds; a vibration and animation will confirm the reset.
For application, once heating is complete, fold out the Mouthpiece, place it between the lips, and inhale evenly for a few seconds, taking in only half as much as possible. Hold your breath for a few seconds, then slowly exhale. Users should be mindful that higher temperatures can impair the flavor and may cause irritation to the respiratory tract/lungs, in which case the temperature should be reduced.
The adjustable airflow feature is controlled by the Setting Wheel. Turning the wheel to one notch provides low airflow (almost closed opening), two notches provide medium airflow (half open), and three notches provide high airflow (completely open).
At the end of an application, press the Power Button for at least half a second to switch off the device. The Vaporizer will vibrate and switch off. Allow the device to cool down completely, indicated by a blue display light.
Regular cleaning and hygiene are crucial for proper function. The Cooling Unit and Mouthpiece must be free of deposits, which are mainly caused by steam condensate. It is recommended to check the Cooling Unit and Mouthpiece before each use and clean them no later than 7 days after the last use, or if deposits are visible.
To disassemble the Cooling Unit for cleaning:
For cleaning the Cooling Unit and Filling Chamber Screen:
Before reassembling, check all parts for damage, cracks, softening, hardening, embrittlement, contamination, or discoloration, and discard any damaged parts. To reassemble the Cooling Unit:
To clean the Filling Chamber:
To remove and install the Screen in the Filling Chamber:
Cleaning the Vaporizer and USB-C cable:
The STORZ & BICKEL Web App (www.storz-bickel.com/app/web) allows for individual settings and access to additional information during operation. To connect, switch on your smartphone's Bluetooth, then switch on the Vaporizer, open a browser supporting Bluetooth connectivity, go to app.storz-bickel.com, click "Connect," and choose your Vaporizer. The app allows for temperature adjustments and provides device-related information like operating hours and software versions.
General| Manufacturer | STORZ & BICKEL |
|---|---|
| Product Name | Venty |
| Category | Vaporizers |
| Charging | USB-C |
| Heating Time | 20 seconds |
| Temperature Range | 40°C - 210°C |
| Battery | Lithium-ion, 18650 cells |
| Airflow | Adjustable |
To Next Page
