Sufag Eco - Warranty Terms and Conditions

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Operating Manual access/eco/peak/power/silent Page 25
8 W ARRANTY
8.1. Terms of warranty
SUFAG
®
snowguns and their accessories and parts have a 1 (one) year warranty,
unless other conditions have been agreed upon in a sales contract.
Defects or claims of warranty must be reported within 10 (ten) days from
detection. All claims must be made to SUFAGs
®
distributor in the respective
country.
Defective parts must be returned with the completed claim form (serial number is
mandatory) within 6 months from the moment the defect was detected or from the
likely date of the same.
The customer is responsible for all shipping costs for returned goods.
When the parts are returned, an assessment is made whether the guarantee
applies to the present case.
Should this not be the case, repair costs, replacement parts and transportation
costs will be invoiced to the customer.
Omissions or delays in reporting defects, the omitted serial number indication of
the goods, as well as the omitted restitution of the goods within the term of 6
months from the moment of defect discovery or from the moment of possibility of
recognition of the same can not be remedied and involve lapse of the warranty
right.
The warranty does not cover damages caused by:
- Unsuitable or incorrect storage of machines or parts.
- Unsuitable usage; use of incorrect or unsuitable materials
- Incorrect assembly or starting up by the customer or third parties.
- Incorrect or negligent treatment of the objects supplied, especially failure to
respect the usage instructions and recommendations from SUFAG
®
,
provisions on accident prevention and other similar provisions.
- Excessive stress and/or the use of incorrect equipment or replacement
material.
When making service and/or replacing parts on the snowgun, parts used
must be provided by or approved by SUFAG
®
, otherwise warranty is not
valid.
This also includes oil and grease for service or maintenance.
In all other parts General conditions according to: Orgalime S 2000.