13
Troubleshooting
PROBLEM POTENTIAL CAUSE SOLUTION
Overcooked /
Undercooked
Foods
• Incorrect temperature or
time setting
• You may have to adjust the time and
temperature to desired taste.
• Because your Air Fryer Oven is smaller
than your regular oven, it will heat up
faster and generally cook in shorter
periods of time.
Burning Smell
• Food build-up inside
fryer
• Cooking compartments
• Refer to “Cleaning Your Air Fryer
Oven” Section.
Touch panel
interface is
non-responsive
• Panel is dirty or greasy
• Excess moisture on
panel
• Controller is
malfunctioning
• Ensure panel is clean and free of
debris before using.
• Ensure panel is clean and dry, and use
dry hands to operate.
• Unplug unit and let it rest for 60
seconds before plugging in again. If
the error persists contact aftersales
support.
Touch panel right
hand side is non
responsive
• The middle partition is
not in place
• The middle partition
has not been inserted
correctly
• Ensure the middle partition has been
inserted as per the instructions.
Air Fryer will
not start after
programming
• Door is open
• Time difference between
sides in SYNC mode is
too much
• Close the door.
• Reduce the time difference.
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