Your new Sundown Audio amplifier is covered by a 2-year limited warranty if purchased from an
Authorized Sundown Audio dealer. This warranty does not cover improper installation, accidental
damage, misuse, abuse, improper wiring, operation of unit outside of listed specifications, or any
product that has been modified or repaired by anyone other than Sundown Audio. Your warranty
covers defects in materials and/or workmanship ONLY and is not an insurance policy. The warranty
only covers the original owner of the amplifier and is non-transferable. Wear and tear are not
considered a manufacturer defect.
All warranty returns must be accompanied by a copy of the original sales invoice or receipt. You must
contact us to request an RMA number prior to sending any returns via the RMA request form on our
website. You are responsible for the cost of shipping your amplifier back to us for warranty
consideration. If your amplifier is covered under warranty ground shipping back to you will be no charge
(within the continuous continental 48 US States). If your amplifier is replaced/repaired outside of
warranty, if no defect is found, or you choose to have your item sent back to you your shipping will be
billed to you.
At the sole discretion of Sundown Audio your amplifier will be either repaired, replaced, or offered to
be exchanged for a different item of like kind and quality when it is being covered under warranty. In
the event of shipping damage due to improper packaging on products being returned to Sundown
Audio, the customer is liable of the cost of all damages, necessary repairs, or replacement. Be sure to
properly package your return. Please keep your tracking number available in case of missing/lost
packages as you would need to contact the shipping carrier you chose to file a claim for a missing/lost
package.
In no event will Sundown Audio be liable for incidental, consequential, or other damages resulting from
the use of this product. This includes but is not limited to, damage of hearing, property or person,
damage based upon inconvenience or on loss of use of the product, and to the extent permitted by
law, damages for personal injury. This warranty gives you specific legal rights, and you may have other
rights, which vary from state to state.
Sundown Audio also offers a 5-Year discounted trade-in program for select items. We are so certain
of the quality of our equipment that for certain models we will offer a trade credit on working and non-
working models. Credit amounts can vary based on inspection by our returns department. Any quotes
given prior to receiving an item for trade are subject to change. Contact us via our RMA form to take
advantage of this offer. This offer only applies with a proof of purchase.
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