Quick User Manual 6 Troubleshooting
25
The inverter is not
grounded.
Neither the PE terminal
on the AC connection
block nor the second
PE terminal on the
enclosure is reliably
connected.
Check whether there is a reliable inverter
grounding line, if there is access to the
ground, and the fault persists, please
contact Sungrow Service Dept.
Bus hardware
over-voltage fault.
The bus voltage
exceeds the protective
value.
1. Wait for inverter recovery after bus
voltage lower.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.
The bus voltage is too
low.
1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact
Sungrow Service Dept.
PV hardware
over-current fault.
The PV1 or PV2
current exceeds the
protective value.
If the fault occurs repeatedly, contact
Sungrow Service Dept.
The PV input voltage
exceeds the bus
voltage.
Check the functionality of the PV connection
terminals.
Input and output power
mismatching fault.
If the fault occurs repeatedly, contact
Sungrow Service Dept.
PV1 current sampling
fault.
Channel sampling anomaly.
Contact Sungrow Service Dept.
PV2 current sampling
fault.
Contact Sungrow Service Dept.
Both the ambient
temperature sensor
and the radiator
temperature sensor
fail.
If the fault occurs repeatedly, contact
Sungrow Service Dept.
Ambient temperature
sensor open circuit
warning.
Ambient temperature
sensor short circuit
warning.
Radiator temperature
sensor open circuit
warning.