13. Common Problems and Solutions
Failure ① in starting reader
*Check the remain power
*Check again after connection to power transformer
*If failure remains, please contact our customer service
personnel.
No ② sound in the headphone
*Please check whether it is muted
*Please check the connection between headphone and the
Device
Severe ③ noise
* Please check the headset plug, dirt can cause noise.
* Checks whether the music file is damaged. Try other
music file to confirm. Any damage of the file can lead to
severe noise or skips.
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