How to fix burnt paper/ash outside the ash pot in SUNWIND El-dorado Plus Toilets?
- DDavid Crosby DVMSep 8, 2025
If you find burnt paper or ash outside the ash pot of your SUNWIND toilet, it's likely that one or more waste bags have become stuck in the lid of the burning chamber. To resolve this, remove the top lid of the toilet (4 screws). Carefully push the lid downwards if there's resistance while unscrewing. Remove any visible waste, then reassemble and test.



