Supermicro X11DAi-N - 3.2 Technical Support Procedures

72

3.2 Technical Support Procedures
Before contacting Technical Support, please take the following steps. Also, note that as a

your distributor or reseller for troubleshooting services. They should know of any possible

1. Please review the ‘Troubleshooting Procedures’ and 'Frequently Asked Questions'
(FAQs) sections in this chapter or see the FAQs on our website before contacting
Technical Support.
2. BIOS upgrades can be downloaded from our website. Note: Not all BIOS can be

3. If you still cannot resolve the problem, include the following information when contacting
us for technical support:
• Motherboard model and PCB revision number
• 
boots up)
• 
An example of a Technical Support form is posted on our website.
Distributors: For immediate assistance, please have your account number ready when
