Chapter 3: Troubleshooting
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3.3 Frequently Asked Questions
Question: What type of memory does my motherboard support?
Answer: This motherboard supports up to 4TB of 3DS Load Reduced DIMM (3DS LRDIMM),
Load Reduced DIMM (LRDIMM), 3DS Registered DIMM (3DS RDIMM), Registered DIMM
*/2666/2400/2133 MHz
memory in 16 slots. It also supports up to 5TB memory with DCPMM modules intalled.
Note: Support for 2933 MHz memory is dependent on the CPU SKU. See Section 2.4
for details on installing memory.
Question: Why can't I turn o the power using the momentary power on/o switch?
Answer:
as long as the BIOS has control of the system. When the Standby or Suspend feature is
more than four seconds to shut down the system. This feature is required to implement the
ACPI features on the motherboard.
Question: How do I update my BIOS?
Answer: It is recommended that you do not upgrade your BIOS if you are not experiencing
http://
www.supermicro.com/ResourceApps/BIOS_IPMI_Intel.html. Please check our BIOS warning
message and the information on how to update your BIOS on our website. Select your
BIOS revision to make sure that it is newer than your BIOS before downloading. Please refer
to the following section for the instructions on how to update your BIOS under UEFI Shell.
Note: The SPI BIOS chip used on this motherboard cannot be removed. Send your
motherboard back to our RMA Department at Supermicro for repair. For BIOS Recovery
instructions, please refer to the AMI BIOS Recovery Instructions posted at http://www.
supermicro.com/support/manuals/.
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