SureFlap Microchip Pet Door Connect User Manual

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Congratulations on the purchase of your new Microchip Pet Door Connect!
The SureFlap Microchip Pet Door Connect is one component of the bigger Sure Petcare
‘Connect’ system. The system is made up of three elements: the Microchip Pet Door Connect,
the Hub and the Sure Petcare App. All of these elements work together to help you feel more
connected to your pets.
The Pet Door is the main component of the system. It recognises the microchip already
implanted in your pet or the Sure Petcare RFID Collar Tag (one included), allowing your pets to
access their home whilst keeping out intruder animals.
The Hub (sold separately) is the connected element of the system. It connects to your home
internet connection and can talk to both the Pet Door and your Sure Petcare app.
By using the Sure Petcare app, you’ll be able to see when your pets come in and out of the
house, even when you’re away from home. The app also allows you to change your Pet Door
settings remotely so, for example, you can make sure your pet is indoors and ready for a
cuddle when you get home from work.
Welcome to your new Microchip Pet Door Connect
What’s in the box?
Please make sure you have all these parts*
Pet Door
Sure Petcare RFID collar tag
4 x Screw caps
4 x 30mm Screws
4 x 50mm Screws
4 x 75mm Screws
*Hub and Batteries not included
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In order for your Microchip Pet Door Connect to work as a connected system
you will need to purchase an accompanying Sure Petcare Hub. This Pet Door
however will still function as a standard Microchip Pet Door without the Hub. For
more information on how to purchase a Hub please visit surepetcare.com/hub

SureFlap Microchip Pet Door Connect Specifications

General

Brand	SureFlap
Model	Microchip Pet Door Connect
Category	Pet Care Product
Language	English

Summary

Product Introduction and Overview

What's in the Box

Lists all components included in the Pet Door package.

Important Safety Information

Critical safety and usage guidelines for the product.

Product Overview and Checklist

Explains system components and lists essential items for setup.

System Setup and Configuration

How to Set Up Your System

Step-by-step guide to installing and configuring the entire system.

Hub Setup and Connectivity

Instructions for connecting the Hub to your network and Sure Petcare.

Pet Door Setup and Features

Details on batteries, buttons, screen, and programming your pet.

Connecting Pet Door to Hub and Pet Profiles

Linking the Pet Door to the Hub and creating individual pet profiles.

Pet Door Installation Guide

Fitting Your Pet Door

Overview of fitting options and considerations for the Pet Door.

Installation in Wooden or Plastic Doors

Detailed instructions for installing the Pet Door in wooden or plastic doors.

Installation in Glass

Guidance for installing the Pet Door into glass surfaces.

Installation in Metal Doors

Steps for installing the Pet Door in doors containing metal elements.

Installation in Walls

Instructions for installing the Pet Door into walls, including tunnel extenders.

Advanced Features and Support

Locking Modes Explained

Explanation of different locking modes for controlling pet access.

Curfew Mode Setup and Operation

How to set specific times for pet access using curfew mode.

Product Care and Maintenance

Recommendations for cleaning and maintaining the Pet Door.

Troubleshooting and Help

Troubleshooting common issues and seeking assistance for the Pet Door.

Warranty and Disclaimer

Information on product warranty, limitations, and legal disclaimers.