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SureFlap SureFeed Microchip User Manual

SureFlap SureFeed Microchip
110 pages
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User Manual
microchip
pet feeder
sureflap.com
EN: User Manual 1-18
DE: Bedienungsanleitung 19-36
NL: Handleiding 37-54
ES: Manual del usuario 55-72
DK: Brugervejledning 73-90
FR: Guide d’utilisation 91-108

Table of Contents

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SureFlap SureFeed Microchip Specifications

General IconGeneral
Product TypeMicrochip Pet Feeder
Suitable ForCats and small dogs
Weight1.5 kg
Capacity400 grams
Power SourceBattery operated
FeaturesPortion control

Summary

Welcome to your new feeder

What's in the box

Lists the components included in the SureFeed Microchip Pet Feeder package.

Buttons and Lights Overview

Feeder Light Indicators

Explains the different light signals and their meanings on the feeder.

Normal Feeder Operation

Authorized Pet Access

Details how the feeder operates for recognized, authorized pets.

Unauthorized Pet Access Prevention

Describes how the feeder prevents access by non-authorized pets.

Replacing Pet Food

Opening and Closing the Feeder Lid

Step-by-step guide for opening and closing the feeder lid for food replacement.

Bowls and Mats Guide

Bowl Types and Mat Functionality

Describes the single and split bowls, and the purpose of the feeder mat.

Cleaning Bowls and Mats

Instructions for washing the feeder bowls and mat.

Purchasing Additional Bowls and Mats

Information on buying extra coloured bowls and mats.

Battery Installation and Management

Battery Replacement Procedure

Step-by-step guide for installing and replacing the feeder's C-cell batteries.

Learning Your Pet into the Feeder

Pet Recognition Process

How to teach the feeder to recognize a pet's microchip or collar tag.

Ensuring Proper Sensor Detection

Emphasizes the pet's head placement for successful microchip reading.

Teaching Pet Feeder Usage

Part 1: Initial Feeder Introduction

Guides on introducing the feeder without lid movement for pet comfort.

Part 2: Gradual Lid Movement Training

Details on slowly introducing lid movement to train the pet.

Advanced Training and Tips

Continuing Lid Movement Training

Further steps for training pets with increasing lid movement.

Training Mode Tips and Adjustments

Advice on exiting training mode and adjusting lid closing delays.

Introducing Cautious Pets

Phased Introduction for Hesitant Pets

A step-by-step method for pets that are shy or cautious around the feeder.

Training Multiple Pets

Individual Feeder Setup for Multiple Pets

Recommends separate feeders and using coloured bowls for pet identification.

Multi-Pet Training Progression

How pets learn to identify their specific feeder during training stages.

Feeder Placement Guide

Indoor Use and Safety Considerations

Guidelines for safe indoor placement and avoiding potential hazards.

Appliance Proximity and Temperature Effects

Advice on placing the feeder near appliances and avoiding extreme temperatures.

Lid Closing Delay Adjustment

Setting Lid Close Delay Times

How to adjust the lid closing delay for pet comfort or to prevent food theft.

Cleaning the Pet Feeder

Wiping the Feeder Body

Instructions for cleaning the main part of the feeder with a damp cloth.

Removing and Washing the Lid

Steps for detaching and hand-washing the feeder lid.

Correct Lid Reattachment

Visual guide on how to correctly re-attach the feeder lid.

Troubleshooting Common Issues

Feeder Not Working Properly

Solutions for common problems like feeder malfunction or incorrect operation.

Pet Hesitation or Discomfort

Advice for pets that are reluctant or nervous about using the feeder.

Preventing Food Theft Between Pets

Tips for stopping other pets from eating from an open feeder.

Troubleshooting Multiple Pet Homes

Lid Not Closing Completely

Addresses issues where the feeder lid does not close fully.

Multi-Pet Household Challenges

Solutions for confusion or issues in homes with multiple pets.

Warranty and Disclaimer

SureFeed Microchip Pet Feeder Warranty

Details the 3-year warranty coverage and limitations.

Product Usage Disclaimer

Clarifies the product's limitations in guaranteeing exclusion of all other pets.

Customer Support and Assistance

Regional Customer Service Numbers

Lists contact phone numbers for customer support across different regions.

Online Resources and Social Media

Provides access to online help, forums, and social media channels.

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