SureFlap SureFeed User Manual

1
Congratulations on the purchase of your new Sealed Pet Bowl!
The SureFeed Sealed Pet Bowl acts like a lunch box for your pet, keeping food fresh
and tasty until they eat it. By keeping the bowl sealed, wet food will stay fresher for
longer and any unwanted pet food smells lingering around the house will be virtually
eliminated. It will also help keep away flies that can oen collect around pet food in
open bowls.
The Sealed Pet Bowl uses sensors to detect movement nearby, so, when it senses
the presence of a pet (or you) the lid will open. The Sealed Pet Bowl is non-selective,
meaning the sensors will react to any movement within their range, therefore the Pet
Bowl will open for all the pets in your household! However, it is important to note that
the Pet Bowl has no timer function and should be refilled and cleaned on a daily basis.
EN
Welcome to your new Sealed Pet Bowl
Buttons and lights
Sensors
Lid guides
Lid
SureFeed Bowl
with integrated flexible
seal
Product tour
Sensors

SureFlap SureFeed Specifications

General

Product Type	Microchip Pet Feeder
Battery Life	Up to 6 months
Suitable for	Cats and small dogs
Material	Plastic
Color	White
Capacity	400ml
Power Source	4 x C cell batteries
Compatibility	Works with all ISO microchips and most RFID collar tags
Microchip Compatibility	All ISO standard microchips (FDX-B and HDX)
Weather Resistance	Not weatherproof, for indoor use only
Warranty	3-year warranty

Summary

Product Tour and Overview

Product Overview Details

Batteries

Buttons and Lights

Battery Light Indicator

This light will flash red when the batteries are running low.

Manual Open/Close Button

Allows overriding sensors to keep the lid open. Illuminates white when activated.

Power Switch

Slide right to turn on, left to turn off. Lid closes when product is turned off.

Training Button

Used to teach your pet how to use the Pet Bowl. Illuminates orange. See page 9.

Sensors

Sensor Tips and Tricks

Tips for ensuring reliable sensor function, including calibration and placement advice for optimal performance.

Replacing the Food

Bowl

Bowl Types and Customization

Information on available bowl colours and types, including single and split compartment options for customization.

Bowl Cleaning Instructions

Important guidelines for washing the bowls, emphasizing hand washing and prohibiting dishwasher or microwave use.

Where to Place Your Pet Bowl

Placement Restrictions

Avoid placing the unit in the fridge or using ice packs. Do not place near high traffic areas to prevent trip hazards.

Sensor Placement Considerations

Ensure adequate clearance around the Pet Bowl, avoiding walls and low surfaces for optimal sensor performance.

Training Mode

Part 1: Introducing Your Pet

Slowly introduce lid movement to build pet confidence. Ensure pet is comfortable before proceeding.

Part 2: Increasing Lid Movement

Gradually increase lid movement in three stages to acclimatize your pet. Patience is key.

Training Mode Tips and Tricks

Cleaning

How to Remove the Lid for Cleaning

Step-by-step guide on safely removing and refitting the lid for effective cleaning of the unit.

How to Remove Lid Guides for Cleaning

Troubleshooting

Warranty and Disclaimer

Customer Care Contact Information