TROUBLESHOOTING TIPS
Disconnect the unit from the electrical power supply before carrying out maintenance on the
machine or when checking that its parts are in proper working order.
To avoid unnecessary hassles, consult the folloing table before contacting customer service
with any mechanical issues.
Electrical socket is faulty
Voltage is inadequate
Power cord is not plugged in
Check plug, socket, fuses
Check whether the voltage is
adequate
Plug in power cord
adequate pressure or fluctuates
Water inlet filter is clogged
Pump is drawing air
Suction valves are clogged/worn
Diameter of garden
small
Water supply is restricted
Insufficient water supply
Remove and clean filter
Tighten connections/bleed
system
Clean or replace valves
Replace with ¾ inch garden
hose
Check hose for kinks or leaks
Fully open water source
The pressure cleaner can’t
maintain pressure
Excessive air in waterline and
pump
Turn unit and water supply off/
Bleed system/Hold trigger
down
Valves are worn, dirty, or
clogged
Water filter is blocked
Check the intake valves
valves
Check, clean, or replace filter
Machine starts and stops by
itself together with sharp noise
Pump bypass valve or gun is
leakage
support@suyncll.com for
technical assistance, we will
guide maintenance based on
actual situation
Machine can start, but no water
comes out from nozzle
Water left in pump, hoses or
accessories was frozen
No water supply
Water inlet filter blocked
Nozzle blocked
Put machine outdoor and wait
for frozen to thaw
Connect inlet water supply
Clean the water inlet filter
Clean the nozzle with nozzle
pin