Swann DVR4-Advantage User Manual

DVR4-Advantage
If this device does not work when you first plug it
in, do not take it back to the store.
Contact the Swann Helpdesk using our fast e-mail service
tech@swann.com.au or call us on one of the Toll-Free
numbers shown on the back cover of this booklet.
Most problems can be quickly and easily fixed with a simple
e-mail or a quick chat with one of our friendly technical staff.
(Toll-Free available in the US and Australia only)
Installation Guide
4 Channel Digital Video Recorder
Swann Technical Support
All Countries E-mail: tech@swann.com.au
Telephone Helpdesk
UNITED STATES toll free
877-274-3695
(Sun-Thurs, 2pm-10.30pm PST)
800-627-2799
(Mon-Fri, 9am-1pm PST)
USA Exchange & Repairs
562-777-2551
(Mon-Fri, 9am-5pm PST)
AUSTRALIA toll free
1300 13 8324
(Mon-Fri, 9am-5.30pm Aus EST)
International
+61 3 8412 4610
(Mon-Fri, 9am-5.30pm Aus EST)
See http://www.worldtimeserver.com for information on different time zones
and the time in Melbourne Australia compare to your local time.
Swann warrants this product against defects in workmanship and material for a period of
one (1) year from it’s original purchase date. You must present your receipt as proof of
date of purchase for warranty validation. Any unit which proves defective during the
stated period will be repaired without charge for parts or labour or replaced at the sole
discretion of Swann. The repair or replacement will be warranted for either ninety days or
the remainder of the original one year warranty period, whichever is longer. The end user
is responsible for all freight charges incurred to send the to Swann’s repair
centres. shipping from
and to any country other than the country of origin. The warranty does not cover any
incidental, accidental or consequential damages arising from the use of or the inability to
use this . Any costs associated with the fitting or removal of this product by a
tradesman or other person or any other costs associated with its use are the responsibility
of the end user. This warranty applies to the original purchaser of the only and is
not transferrable to any third party.
Unauthorised end user or third party modifications to any component or evidence of
misuse or abuse of the device will render all warranties void.
product
The end user is responsible for all shipping costs incurred when
product
product
Help Desk / Support Details
Warranty Information
www.swannsecurity.com
English

Swann DVR4-Advantage Specifications

General

Brand	Swann
Model	DVR4-Advantage
Category	DVR
Language	English

Summary

Help Desk and Support

Swann Technical Support Contacts

Provides email and toll-free phone numbers for US, Australia, and international technical support.

Warranty Information

Outlines the one-year warranty, validation requirements, repair/replacement terms, and user responsibilities.

Swann DVR4-Advantage Installation

Initial Setup Advice

Instructs users to contact the Swann Helpdesk if the device does not work upon initial plug-in.

Installation Guide

Introduces the installation guide and where to find more help.

Camera Placement and Package Contents

Tips for Positioning Cameras

Suggests optimal camera placements to cover areas most exposed to risk, e.g., doorways, windows.

Package Contents

Lists all items included in the DVR4 Advantage package, advising to contact the retailer if any are missing.

Frequently Asked Questions (FAQs)

DVR Compatibility and Troubleshooting

Addresses compatibility with cameras, alarms, and PTZ devices, plus troubleshooting for power and display issues.

Operation and Security Settings

Explains password protection for recordings and the procedure for resetting a forgotten password.

Basic Operation and Setup

Component Identification

Provides diagrams of the DVR's back panel, connections, and front panel controls for reference.

Step-by-Step Setup

Guides through installing the HDD, connecting cameras and monitor, powering up, and accessing the menu.

Configuration and Recording

Details on setting the time/date, starting/stopping recordings, and playback features.