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COMBOX® – your answering machine
Always ready to receive messages: COMBOX® is the answering machine for all fixed-line and
mobile phones. COMBOX® answers any call that you cannot receive personally and digitally
records the caller’s voice message. You can operate your COMBOX® worldwide from any phone
as well as online.
COMBOX® is available in two versions:
> COMBOX® basic is the standard version
> COMBOX® pro offers additional services such as receiving, printing and sending faxes. In
addition, it features greater storage capacity and other extensive options for use. You can
carry out configuration in the Online Customer Centre.
COMBOX® pro at a glance
> You can forward incoming messages (voice messages and faxes) to up to three e-mail
addresses of your choice. The message is sent as an attachment.
> COMBOX® pro is also a fully-fledged fax machine that allows you to receive and send faxes.
> In the Swisscom Customer Centre, you have online access to your COMBOX® pro from any PC
with Internet access.
> COMBOX® pro costs CHF 5.00 monthly – or is already included in your plan.
> If COMBOX® pro is not already part of your plan, you can either change your existing
COMBOX® basic plan into a pro plan in the Online Customer Centre or use the hotline.
This document provides a structured overview of the four different forms of COMBOX®:
COMBOX® basic for fixed-line networks
COMBOX® basic for mobile networks
COMBOX® pro for fixed-line networks
COMBOX® pro for mobile networks
COMBOX® – before use.
Before you can use your COMBOX®, it must be linked to your telephone number.
> COMBOX® mobile basic and pro is already preinstalled and activated, and does not have to be
registered.
> With COMBOX® fixed-line basic and pro, forwarding to COMBOX® must be activated before
first use. If you also have an analogue fixed-line connection, dial the toll-free phone number
0800 266 269 from your own telephone and follow the instructions on page 3 to register your
COMBOX®.
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