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COMBOX® PIN
You need a PIN to access your COMBOX® from another telephone or from abroad.
Forgot your COMBOX® PIN?
Send the word COMBOX by SMS to the number 444. You will receive an SMS with your new PIN
straight away. This service is free in Switzerland.
Changing your COMBOX® PIN
1. Call your COMBOX® from your own telephone: Speed dial key 1 (press and hold
the 1 key) or if not programmed: 086 + your telephone number.
2. Press the 9 Key to go to the settings menu.
3. To change your PIN, press the 2 key and follow the instructions.
Using COMBOX® abroad
You can also listen to your COMBOX® when you are outside of Switzerland. You will need your
PIN for this. As a COMBOX® pro customer, you have worldwide access to your messages from
any PC with Internet access.
You can reach your COMBOX® from abroad as follows:
Mobile COMBOX® +41 79 499 79 79
Fixed-line COMBOX® +41 840 266 269
1. Call your COMBOX® using the appropriate number:
Mobile: +41 79 499 79 79; fixed-line: +41 840 266 269
2. You will be prompted to enter your telephone number (for example, 079 123 45 67)
3. You will be prompted to enter your PIN – if you do not know your PIN, you can either request it
by SMS or generate a new one online in the Customer Centre. The PIN will be sent to you via
SMS. You do not need to interrupt the call; just obey the instructions in the announcement.
4. After you enter the correct PIN, you can listen to your messages or change settings.
Forwarding calls to COMBOX® when you are abroad
When you are abroad, messages on your COMBOX® can incur costs. To prevent this, turn off all
call forwarding to your COMBOX® for the duration of your stay abroad. You can find the
instructions for how to do this on pages 3 and 4.
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