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Synology DiskStation DS124 - Troubleshooting; Troubleshooting Checklist

Synology DiskStation DS124
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28
C
h
a
pt
e
r
5
T
rou
ble
s
h
oot
ing
CA
UT
I
ON
Y
ou
s
h
ou
ld
o
nl
y
p
e
r
f
or
m
trou
ble
s
h
oot
ing
a
nd
r
e
p
a
i
rs
a
s
a
ut
h
or
i
z
ed
or
di
r
ec
t
ed
b
y
t
he
S
y
n
o
l
o
g
y
T
echnic
a
l
S
upport
t
e
a
m
.
N
ot
e
s
:
T
hi
s
ch
a
pt
e
r
de
s
c
r
ibe
s
poss
ible
i
ssu
e
s
t
h
a
t
m
a
y
o
cc
ur
.
N
ot
e
v
e
ry
i
ssu
e
w
ill
o
cc
ur
o
n
your
S
y
n
o
l
o
g
y
N
A
S
.
P
le
a
s
e
r
efe
r
to
t
he
c
orr
e
spo
nding
s
ec
t
i
o
n
s
f
or
trou
ble
s
h
oot
ing
st
e
ps
sp
ecific
to
t
he
i
ssu
e
t
h
a
t
h
a
s
o
cc
urr
ed
.
5.1
T
rou
ble
s
h
oot
ing
C
heckli
st
B
ef
or
e
d
o
ing
a
n
y
trou
ble
s
h
oot
ing
or
r
e
p
a
i
r
t
a
s
k
s
,
us
e
t
he
f
o
ll
ow
ing
checkli
st
to
ƭ
ind
poss
ible
c
a
us
e
s
f
or
h
a
r
d
w
a
r
e
i
ssu
e
s
o
n
your
S
y
n
o
l
o
g
y
N
A
S
.
R
em
ov
e
a
ll
US
B
d
r
i
v
e
s
bef
or
e
pow
e
r
ing
o
n
t
he
S
y
n
o
l
o
g
y
N
A
S
.
I
s
t
he
S
y
n
o
l
o
g
y
N
A
S
c
o
nnec
t
ed
to
a
f
u
nc
t
i
o
n
a
l
AC
pow
e
r
out
le
t
?
I
s
t
he
S
y
n
o
l
o
g
y
N
A
S
tur
ned
o
n
?
I
s
t
he
POW
E
R
L
ED
ligh
t
o
n
?
I
s
t
he
ST
A
TUS
L
ED
ligh
t
o
n
?
V
e
r
if
y
t
h
a
t
a
ll
c
a
ble
s
a
r
e
n
ot
l
oos
e
or
inc
orr
ec
t
l
y
c
o
nnec
t
ed
.
A
r
e
you
op
e
r
a
t
ing
t
he
l
a
t
e
st
v
e
rs
i
o
n
o
f
D
SM
?
I
f
you
a
r
e
u
n
a
ble
to
c
o
nnec
t
to
your
S
y
n
o
l
o
g
y
N
A
S
t
h
rou
gh
a
ne
twor
k
,
ch
a
nge
t
he
ne
twor
k
c
a
ble
a
nd
try
to
c
o
nnec
t
a
g
a
in
.
F
or
trou
ble
s
h
oot
ing
purpos
e
s
en
sur
e
you
a
r
e
di
r
ec
t
l
y
c
o
nnec
t
ing
to
your
S
y
n
o
l
o
g
y
N
A
S
w
i
t
h
out
a
rout
e
r
,
sw
i
t
ch
,
or
h
u
b
.)
5.2
C
o
mm
o
n
I
ssu
e
s
R
e
so
l
ut
i
o
n
T
he
f
o
ll
ow
ing
i
ssu
e
s
a
r
e
di
s
c
uss
ed
in
t
hi
s
s
ec
t
i
o
n
:
U
n
a
ble
to
r
ec
o
gni
z
e
h
a
r
d
d
r
i
v
e
(
s
)
U
n
a
ble
to
c
o
nnec
t
to
t
he
ne
twor
k
U
n
a
ble
to
r
ec
o
gni
z
e
e
xt
e
r
n
a
l
US
B
de
v
ice
s

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