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SUPPORT
Still need help? Reach out to T-Mobile General Customer Care & Technical Support.
Customer Care representatives are available daily from 3:00am to 10:00pm PT.
How to Reach Us
By postal mail: T-Mobile USA, Inc. 12920 SE 38th Street, Bellevue, Washington,
United States, 98006
From your phone dial 611 or 1.877.453.1304. If you are calling about technical issues
related to your T-Mobile service, please call from a different phone so we can help
troubleshoot the issue.
Call Us - TTY
TTY service is available for the hearing and speech impaired. Hours are 5:00am to
10:00pm PT, daily. Call us via TTY toll free at 1-877-296-1018
For access to our T-Mobile Support Community, visit: https://support.t-mobile.com